Firstly you will need to enable the HIGA Managed Template in your account. To do this go to Time & Attendance > Compliance > Award Template > Apply Template:

Select the relevant payroll system if you have not already enabled an integration:

Scroll down the page to Apply an Award then click Enable on the award template you would like to apply to your account:

Once the award template has been enabled you have the option add staff to the award via the + Add Staff to Award button or via the below outlined process.

For further information on how to configure the settings in your account including automatic breaks and public holidays please see the article Configuring Settings.

To pay an employee under the HIGA Award in Tanda, you must first ensure that the HIGA Managed Template has been added to the Industry Award field of the employee profile:

Once the HIGA Managed Template has been assigned to the Pay Conditions, the Employment Types and Classifications/ Levels available under the selected Managed Template will populate via drop-downs for each selection:

The HIGA outlines that a Part Time employee is to be paid a minimum of 8 hours a week:

📜 10.2 Definition of part-time employee

A part-time employee is an employee who:

(a) is engaged to work at least 8 and fewer than 38 ordinary hours per week

This minimum hours requirement can be managed through the Contracted Weekly Hours field in the employee profile:

The HIGA also sets out the part time employees are to set guaranteed hours and availability at the time of engagement:

📜 10.4 Setting guaranteed hours and availability

At the time of engaging a part-time employee, the employer must agree in writing with the employee on all of the following:

(a) the number of hours of work which is guaranteed to be provided and paid to the employee each week or, where the employer operates a roster, the number of hours of work which is guaranteed to be provided and paid to the employee over the roster cycle (the guaranteed hours).

The agreed hours of work can be record a in the Regular Hours of Work field in the employee profile:

In Tanda, agreed availability is managed using the Unavailability Feature.

A part time employee can enter when they are unavailable in their Tanda app. Managers can review and approve this unavailability when submitted.

When rostering a part time employee, they cannot be rostered outside of their agreed availability:

📜 10.7 ... a part-time employee:

(a) must not be rostered to work any hours outside the employee’s availability...

The payment of overtime for when an employee works outside their availability is automated in Tanda.

For example, the below employee has a once off unavailability entered for Saturday, 22 February between 7.00am and 12.00pm:

This part time employee is subsequently rostered on Saturday, 22 February from 10.30am to 7.00pm.

The hours worked between 10.30am and 12.00pm are automatically paid at overtime rates. This is because this period of time is outside the employee's availability.

Once the employee is working during their availability, they are paid at ordinary hours rates.

Please see the below information on managing Casual employees in Tanda:

If employees are paid a base rate higher than the Award Rate, enter the employee's base rate in the Overriding Hourly Rate field highlighted below. This will override the rate in the system, and penalty rates and overtime will be calculated from this new rate.

Please see the below example:

For further information please see the Pay Above Template article.

Under the Hospitality Award an employer is required to pay an employee who performs duties of a higher classification at the higher classification rate.

📜 22. Higher Duties

22.1 An employer must pay an employee (other than an employee within the Food and beverage attendants grade 2 or 3 classification level), who performs for 2 or more hours on any particular day duties of a classification higher than the employee’s ordinary classification, the minimum hourly rate specified in column 4 of Table 3—Minimum rates for that higher classification for the whole of that day.

22.2 An employer must pay an employee (other than an employee within the Food and beverage attendants grade 2 or 3 classification level), who performs for less than 2 hours on any particular day duties of a classification higher than the employee’s ordinary classification, the minimum hourly rate specified in column 4 of Table 3—Minimum rates for that higher classification for the time during which those duties were performed.

If the employee performs higher duties for more than two hours they are entitled to be paid the higher classification for the entire day and if less than two hours they are entitled to be paid the higher classification for the hours worked.

There are two options for configuring and applying higher duties in Tanda:

To learn how to set up higher duties for the Hospitality Award please see Automatically Pay Employees a Higher Rate When Working in Another Team.

📜 13. Junior employees

13.1 An employer may engage junior employees.

13.2 An employer must pay a junior employee in accordance with 18.4—Junior rates.

13.3 An employer must not require an employee under 18 years of age to work more than 10 hours in a shift.

13.4 Where the law permits, junior employees may work in a bar or other place where liquor is sold or dispensed.

Please see the below details on how Tanda assists with the management of junior employees per clause 13 of the Award.

📜 24.2 Annualised wage instead of award provisions

Clause 24.2 of the Hospitality Award prescribes outer limits for overtime and penalty rates that apply to employees with annualised wage arrangements.

Specifically, clause 24.2(b) details that an employee must not be required to work more than an average of 18 ordinary hours that would attract a penalty rate or more than 12 overtime hours per week.

For more information on how to manage Outer Limits in Tanda please see here.

📜 15.5(c) The employer must post the roster in a conspicuous place that is easily accessible by the employees.

Rosters can be printed by managers to be displayed in the workplace. To ensure rosters are as accessible as practical, rosters can be published by the below options:

📜 15.5 (d) The roster of an employee may be changed at any time by the employer and employee by mutual agreement or by the employer giving the employee 7 days’ notice of the change.

In Tanda the shift acknowledgement feature can be used as a record that confirms an employee's agreement to a change.

For more information please see Allow employees to acknowledge their worked hours.

📜 15.5 (e) An employee must have a minimum break of 10 hours between when the employee finishes ordinary hours on one day and starts ordinary hours on the next and a minimum break of 8 hours for a changeover of rosters.

To flag a warning to managers when rostering, use the minimum hours between shifts roster validation rule.

For more information on rostering in Tanda please see Get Started: Rosters.

When you enable the Tanda HIGA Managed Template you will also enable the HIGA automatic break template. The automatic break template will populate break for any staff under this award per the above table.

The HIGA break template can be viewed via Settings > Break Settings:

Using this break template will assist in automating the rostering of breaks under Clause 16.3 of the Award:

📜 16.3 When the employer rosters an employee’s breaks, they must make all reasonable efforts to ensure that breaks are spread evenly across the employee’s shift.

For further information on automatic breaks, please see the Setting up and managing automatic breaks article in the Tanda Help Centre.

For further information on the missed meal break penalty under Clause 16.6 of the Award please the Penalty Periods section of this article.

The penalties automated in Tanda are outlined below.

Overtime under the HIGA is calculated on a daily basis as outlined under clause 28.3 and will reset daily in Tanda:

📜 28.3 In calculating overtime payments, overtime worked on any day stands alone from overtime worked on any other day.

The overtime rates applicable under this Award are outlined by clause 28.4:

📜 28.4 Overtime rate

The overtime rate mentioned in clause 28.2 is the relevant percentage specified in column 2 of Table 13—Overtime rates (depending on when the overtime was worked as specified in column 1) of the employee’s ordinary hourly rate.

Table 13-Overtime rates

The above overtime rates will automatically apply in Tanda when applicable. For the overtime conditions applicable to each employment type please see below.

The missed meal break penalty per clause 16.6 of the HIGA has been automated in Tanda.

📜 16.6 If an employee is not allowed to take an unpaid meal break in accordance with clause 16.2 during a shift of more than 6 hours, the employer must pay the employee 50% of the employee’s ordinary hourly rate extra from the end of 6 hours after starting work until either the employee is allowed to take the break or the shift ends.

This is a cumulative penalty that will apply in addition to any other penalties that are applicable when a meal break is taken early, late or not at all.

Please see the below example of the missed meal break rules applying when the required break is taken late:

Please see the below example of the missed meal break rules applying when the required break is not taken:

Under the Hospitality Award Full Time, Part Time and Casual employees are entitled to different minimum engagement periods:

This shift tag is applicable when an employee is asked to stay overnight at their place of work in order to assist guests outside ordinary business hours. The application of this shift tag to the timesheet will ensure an employee is paid at the penalty rate of 1.50x for working over an hour during an overnight stay per Clause 26.(b)(ii) of the Award. This time is classified as non-ordinary hours and does not contribute to daily or weekly overtime.

📜 26.15 Overnight stay allowance

(a) Clause 26.15 applies to an employee who is requested to stay overnight on the employer’s premises in order to provide prompt assistance to guests outside ordinary business hours.

(b) An employer must pay the employee:

(c) Hours worked by the employee during an overnight stay do not count for the purposes of hours of work, overtime or leave accruals.

NOTE: The allowance specified in clause 26.15(b)(i) is intended to compensate for the overnight stay and for work undertaken of up to one hour’s duration.

Before the application of the shift tag:

After the application of the shift tag:

For the application of the allowance in Clause 26.15(b)(ii) please see the Manual Allowances section of this article.

This shift tag is only applicable to Full Time and Part Time employees. This shift tag is to be used when an employee works the day after a roster changeover and the employee does not have a minimum break of 8 hours between their shifts. When the shift tag is applied to the timesheet overtime will be paid if the break is less than 8 hours. If the break is over 8 hours this specific overtime rule will contain to classify the time worked as ordinary.

📜 15.5(e) An employee must have a minimum break of 10 hours between when the employee finishes ordinary hours on one day and starts ordinary hours on the next and a minimum break of 8 hours for a changeover of rosters.

Before the application of the shift tag:

After the application of the shift tag:

📜 28.5 Time off instead of payment for overtime

When an employee has an agreement with their employer that overtime worked can be accrued as time off equivalent to the amount for which payment would otherwise have been made, they are agreeing to 'Time Off In Lieu' (TOIL).

When looking in the timesheet, the shift must be tagged as ‘TOIL’ so that time off is accrued instead of overtime being paid out.

This is done the same way as a shift tag. Please see the below example:

Before application of a TOIL shift tag:

After application of a TOIL shift tag:

To apply shift tags on the Timesheets, you must first have ‘Award Tags’ feature turned on. Turning on this feature will give you the drop down box on timesheets from which shift tags can be selected.

To turn this feature on, navigate to Settings > Timesheets > Show Advanced Settings > select the box next to Show an extra dropdown to adjust shift cost (Award Tag):

Now you should see the shift tags added to the profile as a drop down option next to the timesheet, as shown below:

To use shift tags in an employee timesheet you will first have to add the shift tag to the employee’s profile.

To do this, go to Time & Attendance > Staff > (Employee Name) > Pay Conditions > Edit Current Pay Conditions > under Allowances select the appropriate shift tag > click Confirm Changes

Please see the below example where the TOIL shift tag has been added to the employee profile:

The Weekday Penalties allowances will automatically pull through to the timesheet if the time conditions of the allowances are met per Clause 29.2:

📜 29.2 An employer must pay an employee as follows for hours worked by the employee during a period, or on a day, specified in column 1 of Table 14—Penalty rates:

(a) for a full-time or part-time employee, at the percentage specified in column 2 of that Table of the ordinary hourly rate of the employee under Table 3—Minimum rates plus the additional amount specified in that column for hours worked between 7.00 pm and 7.00 am on a Monday to Friday; or

(b) for a casual employee, at the percentage specified in column 3 of that Table of the ordinary hourly rate of the employee under Table 3—Minimum rates plus the additional amount specified in that column for hours worked between 7.00 pm and 7.00 am on a Monday to Friday.

For more information on the weeknight penalties please see the Penalty Periods section of this article.

The Split Shift Allowances will automatically apply in the timesheet if the gap between shifts is per clause 26.14(b)(i) or 26.14(b)(ii):

📜 26.14 Split shift allowance

(a) Clause 26.14 applies to any full-time or part-time employee who works split shifts on any day.

(b) The employer must pay the employee an allowance of:

(i) $3.10 per day where the period between shifts is between 2 and 3 hours; and

(ii) $4.70 per day where the period between shifts is more than 3 hours.

Period Between Shifts Between 2 to 3 Hours:

Period Between Shifts More Than 3 Hours:

To apply an allowance, go to the relevant employee’s timesheet and click on the blue ‘+ Add’ button under the start and finish times as shown below:

Then, from the dropdown, select the manual allowance you wish to apply.

Please note that any applicable automatic allowances will appear in the drop down however they cannot be edited.

Enter the number of units you wish to apply, then press the green ‘Save Allowances’ button to apply it to the timesheet. Tanda will calculate the total cost of the allowance for you.

Once saved, the allowance will now apply to the day’s timesheet.

Repeat this process for each day and instance that a manual allowance is needed.