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Allow employees to acknowledge their worked hours
Allow employees to acknowledge their worked hours

Shift acknowledgement, employee shift approval, shift attestation, employee countersigning, timesheet acknowledgement

Ryan Johnston avatar
Written by Ryan Johnston
Updated over a week ago

This feature is useful if you want to allow employees to acknowledge their worked hours and request changes to their timesheet. These employee comments will be flagged with their direct manager for consideration.

Note: Employee timesheet approval is not required to export timesheets. Employees will only be able to approve timesheets once their manager has approved their hours.

This help guide covers

  • Enabling the employee acknowledgments setting

  • For Administrators: Reviewing employee acknowledgements

  • For Managers: Reviewing employee acknowledgments

  • For employees: approving timesheets and requesting changes

  • FAQs


Enabling the employee acknowledgements setting

An Admin profile can enable this feature through Settings > Feature Management. The feature applies based on classification tags in staff profiles - either scroll and click on the relevant tags, search for the relevant ones, or click the All tags option at the top of the list.

Note: A classification tag must be selected for the feature to be enabled.


For Administrators: Reviewing employee acknowledgements

As an administrator, you have access to reports that can help you find any timesheets that have not been acknowledged, or have an amendment request.

Timesheets Requiring Employee Approval report

These reports will be available automatically when the feature is enabled and a classification tag is assigned. View these reports under Reports > Anomaly Detection.

Otherwise, the reports can also be enabled through Reports > BI Reporting > Add Built-in Report and select the Timesheet Amendment Request report, and the Timesheets Requiring Employee Approval.

Note: if you are an administrator of a partner account, these reports are under the "Compliance Report" tab.


For Managers: Reviewing employee acknowledgements

The acceptance status filter on your weekly, fortnightly, or monthly timesheets can be used to highlight any timesheets that have had changes requested or are not yet signed


For employees: Approving timesheet and requesting changes

Once the manager has approved an employees worked hours, the employee will be able to approve timesheets in the mobile app.

When approving their timesheet, staff will be prompted to check that:

  • All working hours are correct

  • All breaks are correct

  • Any leave is accounted for

  • Their rate of pay is correct

Checking 'Don't show me this confirmation screen again' will allow employees to quickly approve all future timesheets from the timesheet summary page.

If an employee requests changes, they will be asked to leave a comment. This will be added as a timesheet comment for managers to review. Managers will receive an email when an employee requests a change to their timesheet.

These timesheet change requests can be viewed on the desktop.


FAQs

Do employees have to approve individual shifts?

Employees will be signing off on their entire timesheet for the payroll period.

What happens when a manager makes an update to a timesheet that an employee has approved?

The 'Approve Timesheet' button will reappear in the mobile app, prompting employees to re-approve the latest timesheet update.

Are employees prompted to approve their timesheets?

When a manager approves all shifts on their timesheet, a push notification will be sent to the employee to prompt them to accept their worked hours. If they approve a timesheet or request changes, and then a manager changes the timesheet and re-approves, they'll be sent a new notification to review the timesheet again.

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