This article is relevant if your modern award requires you to pay permanent part-time employees for working beyond their regular pattern of work (contract hours).

How it works

When an employee is rostered for a shift that is different to their Regular Hours of Work in Tanda, they will be asked on their own app to accept or decline the temporary variation to their regular pattern of work.

Why use this feature?

Some Modern Awards require employees to have an agreed pattern of work that includes the days and times of shifts.

When employees work hours that differ from this agreed pattern of work, some awards also require overtime to be paid, or for an agreement between the employer and employee to temporarily vary the agreed pattern of work.

Configure employees regular pattern of work (contract hours)

Employee regular hours of work can be configured on their profile in Tanda.

Rostering employees with contract hours

Rosters can be automatically created for employees with contract hours. Missing contract hours will appear red on the roster.

Managers will be able to view what that employee's regular hours are and if there are any variations.

Mutual agreement of variations to regular hours via shift acceptance

To enable the ability to capture agreement from the employee when their rostered shift differs from their regular hours of work:

  1. Navigate to The feature can be enabled for staff on a specific award with a specific award tag. (i.e 'Part Time')

  2. Navigate to Feature Management and ensure Shift Acknowledgement is turned on

Once enabled, employees will be able to accept variations from their contract hours via email or Tanda's mobile app.

Where no shift is published on a day an employee is contracted for, an empty shift will be created for the employee to accept or decline.

Overtime for working beyond contract hours

If your award requires staff to be paid for working beyond their contract hours, you may notice overtime applying to hours worked in these circumstances.

If the variation is rostered, and the employee accepts the changes, regular hours will be updated for the day, and overtime for working outside of the contract will no longer be applied.

Shift questions can also be used to ask employees when they clock out if they accept any hours worked beyond their contract. This question can be set so that a 'Yes' response applies a shift tag to the worked shift. Depending on your specific award, this tag may allow for the override of the outside of contract overtime. Note: Check which tag is applicable to your specific award template.

Reporting on Mutual Agreement

To view in the roster:

  • Go to Current Roster

  • Click on Tools on the left hand side

  • Click on Shift Acceptance

To view on the employee profile:

  • Go to Workforce

  • Click on an employee's name to take you to their profile

  • Click on Rosters on the left hand side menu

Managers will receive an email once a day each morning for each location they manage about what shifts have been accepted or not accepted.

Downloading rosters to CSV to report on acceptance status

Navigate to Rosters > Tools > Export to > Export to Excel

Each shift will be marked with one of the following definitions.

Unpublished - The schedule has not been published before

Not Actionable - Schedule needs acceptance, has been published and schedule start is before the schedule last published date

Pending Acceptance - Schedule requires acceptance, has been published and schedule start is after the last published date

Did Not Action - Schedule requires acceptance, has been published and schedule start is before the current time.(now)

Accepted, Declined or Matches Regular Hour - this is the true acceptance status

Not Required - Schedule doesn't require acceptance

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