Staff: Leave and unavailability
Kate Taylor avatar
Written by Kate Taylor
Updated over a week ago

If you've got another commitment, or won't be able to work your regular shifts, let your managers know by applying for leave or unavailability.

This help guide covers:

Requesting leave

Depending on your organisation's settings, you can request leave when you're unable to work. Generally, paid leave is reserved for part time, full time, or salaried employees, and is accrued as they work.

To create a new leave request, navigate to the Leave tab of the navigation bar and select the blue + icon in the bottom right corner of your device.

Enter the following fields when creating your leave request:

  • If the request spans across One day or Multiple days

  • The dates you'd like the leave request to cover

  • If the request will apply All day or Between the hours of...

    • The applicable times if you've selected the Between the hours of... option

  • The leave type being taken

  • The reason for the request (this is optional, and can include attachments)

Once you've created your request, your manager will be responsible for approving it.

Requesting unavailability

Depending on your account settings, let your managers know the days and times you can't work each week by applying for unavailability.

To create a new unavailability request, navigate to the Leave tab of the navigation bar, click the Unavailability tab at the top of the page, then click the blue + icon in the bottom right corner of your device.

Enter the following fields when creating your unavailability request:

  • If the request is to apply Once (as a one-off) or on a Weekly basis

  • Which date it applies to if you've selected Once, or which days it will apply to each Week

  • If the request is to apply All day or Between the hours of...

    • The applicable times if you've selected the Between the hours of... option

  • If the recurring Weekly unavailability Repeats forever or Between the dates...

  • The reason for the request (this is required)

Once you've created your request, your manager will be responsible for approving it.

Viewing past requests

Check whether your request has been approved, or view previous leave and unavailability requests under the Leave tab of the navigation bar.

If a request is Upcoming, the requested dates have not passed yet. If a request is in the Past, the requested dates have already passed.

Leave requests that are Pending are awaiting approval or refusal from your manager.

Leave requests that are Approved have been accepted by your manager, and you'll be paid according to the hours shown on the request (unless you've applied for unpaid leave).

Leave requests that are Rejected have been refused by your manager. They may choose to include a reason for refusal.

The same classifications apply to unavailability requests.

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