Using this guide:

  • Highlighted text beginning with the '📜' icon shows the relevant clause in the Award.

  • A description of how Tanda assists to meet the requirements of the award is detailed beneath each clause.

  • This guide details the most common sections of the Award. To view the full sections of the Award, refer to the Fast Food Industry Award on the Fair Work Ombudsman website.

  • This guide was last reviewed on 20 April 2022.

This article will cover the below aspects of the Fast Food Industry Award Template:

Classifications

Enabling the Award Template

Firstly you will need to enable the Fast Food Industry Managed Template in your account. To do this go to Compliance > Award Template > Apply Template.

Select the relevant payroll system. Scroll down the page to Apply an Award then click Enable on the award template you would like to apply to your account.

Once the award template has been enabled you have the option add staff to the award via the + Add Staff to Award button or via the below outlined process.

For further information on how to configure the settings in your account including automatic breaks and public holidays please see the article Configuring Settings.

Classification of Staff

To add an employee’s classification and pay grade, go to Workforce > Staff > (Employee Name) > Payroll. Under ‘Industry Award’, select the award applicable to the employee, as below:

A series of employment classification tags have been created to suit each employee. These are:

Fast Food Industry Employment Tags:

  • Full Time

  • Part Time

  • Casual

  • Salaried

Fast Food Industry Pay Grade Classifications (Base Rates):

  • Level 1

  • Level 2

  • Level 3 - in charge of 1 or no persons

  • Level 3 - in charge of 2 or more persons

Please see the below example of an employee configured to be a Casual paid at the Level 2 base rates:

For further information on configuring salaried staff specifically please see the Salaried Staff article.

Part Time Employee Set Up

📜 12.2 At the time of first being employed, the employer and the part-time employee will agree, in writing, on a regular pattern of work, specifying at least:

(a) the number of hours worked each day;

(b) which days of the week the employee will work;

(c) the actual starting and finishing times of each day;

(d) that any variation will be in writing, including by any electronic means of communication (for example, by text message)

Regular Pattern of Work

To record a Part Time employee's regular pattern of work in Tanda navigate to Workforce > Staff > (Employee Name) > Payroll > Regular Hours > Click 'Edit regular hours' button. Enter the applicable hours in the below and then select 'Save'.

image.png (1023×609)

A variation to a part time employee's regular pattern of work under Clause 12.2(d) can be recorded in Tanda.

Please refer to the 'Accepted Shift Variation' shift tag in the List of Shift Tags of this article in order to implement this variation.

Part Time Fixed Hours

If a Part Time employee has agreed to a total number of hours to be worked each week this total can be recorded in Tanda.

This can be set up by going to Workforce > Staff > (Employee Name) > Payroll > Scroll to the Part Time Fixed Hours field and enter the applicable number of hours in the section indicated below:

Minimum Base Hours

An employee's minimum hours can be set in the Employee Profile in Tanda to assist in reminding managers when rostering of the obligations to provide minimum hours. To do this navigate to Workforce > Staff > (Employee Name) > Payroll > Regular Hours > Click 'Edit regular hours' button and enter the applicable hours in the Minimum Base Hours field:

minimum+base+hours+(2).png (530×307)

NOTE : The minimum hours functionality considers a weekly time period, but may still be useful as a reminder when using a roster period longer than a week.

Managers are then alerted on the roster if the guaranteed hours are not met:

For more information on setting up regular hours of work for Part Time employees please see Configure employee contract hours (regular hours of work).

For information on varying the contract hours for Part Time employees please see Have employees mutually agree to variations from their contract hours.

For information on unavailability in Tanda please see Get Started: Submit or Action Time off.

Casual Loading

📜 13.1 For each ordinary hour worked, a casual will be paid both the ordinary hourly rate paid to a full-time employee and an additional loading of 25% of the ordinary hourly rate for a full-time employee.

Under the Restaurant Industry Award casuals are entitled to a loaded rate at the multiplier of 1.25x. Casual loading in Tanda is applied using the multiplier method.

In the Employee Profile in Tanda the casual rate is expressed in the Monday to Friday pay rate with the base hourly rate showing the rate without the loading added. This is demonstrated in the above image.

The base hourly rate is always expressed as 1.25x on the timesheet and where applicable, penalty rates are expressed with the additional casual loading amount.

Junior Employees

📜 18. Junior rates

Junior employees will be paid the following percentage of the appropriate wage rate in clause 17Minimum weekly wages:

Age

% of weekly wage

Under 16 years of age

40

16 years of age

50

17 years of age

60

18 years of age

70

19 years of age

80

20 years of age

90

The Junior rates prescribed in Clause 17 apply automatically based on the date of birth on the employee profile.

When a junior employee has a birthday resulting in a change to their hourly rate, the rate in Tanda will automatically update on their birthday

Paying Higher Base Rates

If employees are paid a base rate higher than the Award Rate, simply enter the employees base rate in the highlighted field below. This will override the rate in the system, and penalty rates and overtime will be calculated from this new rate.

When a Junior employee has a birthday resulting in a change to their hourly rate, the rate in Tanda will automatically update on the birth date.

For further information on setting up your employees in Tanda please see the article Assign Payroll Classifications to Staff.

Paying Juniors at Adult Rates

To pay a junior employee the adult rate, Advanced Payroll Fields will need to be enabled by an admin through Settings > Feature Management. Then, go to Workforce > Staff > (Employee Name) > Payroll and check the 'Paid at adult rates' box. This check box will apply the adult rate to junior employees.

Pro Tip!

Ensure you hit the ‘Update Employee Details’ button at bottom left hand corner of the screen once the above details are entered to save the information.

Timesheets

Ordinary Hours

Once the employee classification has been set up, the managed template rules associated with the employment classification will now apply on the employee’s Timesheet when a shift is worked.

For example, please see the below rostered ordinary hours shift of 9.00am to 6.00pm for a Full Time employee:

In the above image you can see that the hours have been classified as ordinary in the Timesheet Export Summary section.

The Timesheet Export Summary section will also indicate when time worked is overtime and what multipliers are associated with the managed template rules that are applying in the timesheet.

Overtime and Penalty Rates

The same will occur if an overtime or penalty rates are applicable. For example, the below shows that when a Full Time employee works outside their rostered hours the rate of 1.50x will apply for the first 2 hours of overtime and a rate of 2.00x will apply thereafter:

Some examples of the penalties and overtime rules that are applicable under the Fast Food Industry Award are:

Penalty Periods

Evening Work:

📜 25.5(a) Evening work Monday to Friday

(i) A loading of 10% will apply for ordinary hours of work within the span of hours between 10.00 pm and midnight, and for casual employees this loading will apply in addition to their 25% casual loading.

(ii) A loading of 15% will apply for ordinary hours of work between midnight and 6.00 am, and for casual employees this loading will apply in addition to their 25% casual loading.

The above evening work penalties will automatically apply in the timesheet when applicable. Please see the below example of the 10.00pm to 12.00am penalty applying for a Full Time employee:

Saturday Work:

📜 25.5(b) Saturday work

(i) A 25% loading will apply for all hours of work on a Saturday for full-time and part-time employees.

(ii) A 50% loading will apply for all hours of work on a Saturday for casual employees, inclusive of the casual loading.

Tanda will automatically apply the Saturday work penalties to the timesheet when they are applicable.

Public Holidays:

📜 30.4 Work on a public holiday must be compensated by payment at the rate of 225% (250% for casual employees, inclusive of the casual loading).

Tanda will automatically apply the public holiday penalty on days that have been configured to be a public holiday.

For further information on configuring public holidays please see Configure public holidays regions.

Sunday Work:

📜 25.5 Penalty rates

(c) Sunday work – Level 1 employees

(iii) From 1 July 2019

A 25% loading will apply for all hours of work on a Sunday for full-time and part-time Level 1 employees. A 50% loading will apply for all hours of work on a Sunday for casual Level 1 employees (inclusive of the casual loading).

(d) Sunday work – Level 2 and 3 employees

A 50% loading will apply for all hours of work on a Sunday for full-time and part-time Level 2 or 3 employees. A 75% loading will apply for all hours of work on a Sunday for casual Level 2 or 3 employees (inclusive of the casual loading).

The Sunday penalty rate for Level 1 employees is different from the penalty rate applicable to Level 2 and 3 employees.

In order to have the correct Sunday penalty rate apply to the timesheet the employee will need to be tagged with both their applicable employment classification and then the relevant employment level.

Please see the below example of the correct Sunday penalty rate of 1.50x applying on the timehsheet for a Part Time employee paid at a Level 2 rate:

Overtime Conditions

Full Time and Part Time:

📜 26.2 A full-time or part-time employee shall be paid overtime for all work as follows:

(a) in excess of:

  • (i) 38 hours per week or an average of 38 hours per week averaged over a four week period; or

  • (ii) five days per week (or six days in one week if in the following week ordinary hours are worked on not more than four days);or

  • (iii) eleven hours on any one day; or

(b) before an employee’s rostered commencing time on any one day; or

(c) after an employee’s rostered ceasing time on any one day; or

(d) outside the ordinary hours of work...

Based on the above clause the below overtime conditions can apply to a Full Time or Part Time employee automatically in Tanda:

  • 38+ Hours in a Period;

  • 11+ Hours Worked in a Shift;

  • Outside Rostered Hours.

To implement the below overtime conditions please see the List of Award Tags section in this article:

  • Non-Continuous overtime;

  • More than 5 days worked in week;

  • More than 6 days worked in week and 4 in following week.

Part Time Employees Only:

📜 26.2 (e) hours worked by part-time employees in excess of:

  • (i) the agreed hours in clause 12.2; or

  • (ii) the agreed hours as varied under clause 12.3 or 12.5; or

(f) any hours worked by a part-time employee in excess of their regular pattern of work in circumstances where there is no written record of an agreed variation to a particular rostered shift.

Based on the above clause the below overtime conditions can automatically apply to a Part Time employee in Tanda:

  • Outside Fixed Hours;

  • Outside Regular Hours of Work.

Please see the Part Time Employee Set Up section of this article to correctly configure the Part Time employee settings in Tanda for the above overtime conditions.

Casual:

📜 26.3 A casual employee shall be paid overtime for all work in excess of:

(a) 38 hours per week or, where the casual employee works in accordance with a roster, in excess of 38 hours per week averaged over the course of the roster cycle; or

(b) eleven hours on any one day.

Based on the above clause the below overtime conditions can apply to a Casual employee in Tanda:

  • 38+ Hours in a Period;

  • 11+ Hours Worked in a Shift;

  • Non-Continuous overtime (Please see List of Award Tags below).

For further details on how to set up the overtime averaging period in your account please see Overtime Averaging.

Minimum Engagements

Part Time Employees

Under the Award Part Time employees require a minimum engagement of 3 hours per the below clause:

📜 12.2 (e) that the daily engagement is a minimum of 3 consecutive hours...

Casual Employees

Under the Award a Casual employee requires a minimum engagement of 2 hours per the below clause:

📜 13.4 The minimum daily engagement of a casual is three hours.

The above minimums will automatically buffer on the timesheet if a shorter period is worked. Please see the below example of a Part Time employee who only worked 2 hours on a weekday:

Award Template Tags

List of Award Tags

In Tanda award tags are usually applied to a timesheet in order to apply a manual overtime rule or override an automatic overtime rule.

Under the Fast Food Industry Award Managed Template the available shift tags are:

Non-Continuous Overtime

📜 26.2 A full-time or part-time employee shall be paid overtime for all work as follows:

(d) outside the ordinary hours of work

The application of this shift tag to the timesheet of a Full Time or Part Time employee on a Weekday or Saturday will result in the shift being paid at the applicable overtime rates. This shift tag is to be used when the time worked is outside ordinary hours.

Before the application of the shift tag:

After the application of the shift tag:

📜 26.4 Where an employee works overtime on a Sunday and that work is not immediately preceding or immediately following ordinary hours, then that employee must be paid 200% of the ordinary hourly rate with a minimum payment of four hours at such rate. The rate for a casual employee shall be 225% of the ordinary hourly rate of pay.

On a Sunday the application of this shift tag will result in overtime being paid for the entire shift and a 4 hour minimum engagement applying if the time worked is less than this. On a Sunday this shift tag is applicable to Full Time, Part Time and Casual employees.

More than 5 days worked in week

📜 26.2 A full-time or part-time employee shall be paid overtime for all work as follows:

(a) in excess of:

(ii) five days per week (or six days in one week if in the following week ordinary hours are worked on not more than four days)

This shift tag is only applicable to Full Time and Part Time employees.

The application of this shift tag to the timesheet will result in the payment of overtime as a result of employee working more than 5 days in a single week.

Before the application of the shift tag:

After the application of the shift tag:

More than 6 days worked in week and 4 in following week

📜 26.2 A full-time or part-time employee shall be paid overtime for all work as follows:

(a) in excess of:

(ii) five days per week (or six days in one week if in the following week ordinary hours are worked on not more than four days)

This shift tag is only applicable to Full Time and Part Time employees.

The application of this shift tag to the timesheet will result in the payment of overtime as a result of employee working more than 6 days worked in the first week and more than 4 days in the following week.

Accepted Shift Variation (Part Time Only)

📜 12.3 The employer and employee may agree to vary an agreement made under clause 12.2 in relation to a particular rostered shift provided that:

(a) any agreement to vary the regular pattern of work for a particular rostered shift must be recorded at or by the end of the affected shift; and

(b) the employer must keep a copy of the agreed variation, in writing, including by any electronic means of communication and provide a copy to the employee, if requested to do so.

When this shift tag is selected, an employee’s ordinary hours will pull through. This is to be used when there is a variation in a Part Time employee’s worked hours, and the employee agrees to this change.

If the employee does not agree to this change, do not select this tag. An overtime condition for ‘Outside Regular Hours’ will automatically apply.

Before the application of the shift tag:

The employee's regular hours of work on Tuesday are 10.00am to 6.00pm. The employee in this scenario has been rostered until 8.00pm.

After the application of the shift tag:

Alternatively, the record of the agreement including the time it was agreed to can be captured in either of the below:

  • On the mobile app if the variation is known prior to the shift commencing; OR

  • On the employee time clock app when the variation is not yet agreed to prior to commencing the shift.

To use this feature please see Have employee mutually agree to variations from their contract hours which is an article that details how the shift acceptance feature can be enabled.

Once this feature has been enabled a record of an agreement to vary the regular hours will be visible against the employee profile and on timesheets.

To prevent variations from occurring, managers are notified on the roster if a shift differs from the regular hours of work.

For more information on how apply award tags to several employees at once please see Bulk Categorised Staff.

Award Tag Set Up

You must first ensure the tag is applied to the employee’s profile. To do this, go to Workforce > Staff > (Employee Name) > Payroll. Under ‘Allowances and Penalties’, select the appropriate shift tag.

Please see the below example where the ‘Accepted Shift Variation’ shift tag has been added to the employee profile:

To show these shift tags on the Timesheets, you must ensure you have ‘Award Tags’ turned on. This will give you a second drop-box on the time sheets, for you to select the correct shift tag to apply to the shift.

To do this, head to Settings > Timesheets > Show Advanced Settings and select the box after ‘Show an extra dropdown to adjust shift cost (Award Tag)’, as follows:

image.png (677×397)

Now you should see the shift tags added to the profile as drop down options next to the timesheet, as shown below:

Allowances

Allowances pursuant to the Hospitality Award have been built into the Tanda system. These are divided into two key types - Automatic Allowances and Manual Allowances.

Automatic Allowances

An automatic allowance will apply to the timesheet without any manual application. The automatic allowances available are:

  • Broken Hill Allowance

  • Laundry Allowance - Full Time

  • Laundry Allowance - Part Time and Casual

In order for this allowance to automatically apply to an employee’s timesheet you will need to add this to their ‘Profile’.

To do this, go to Workforce > Staff > (Employee Name) > Payroll. Under ‘Additional tags’ search for the relevant allowance, for example ‘First Aid Allowance’ for a Full Time employee and add this to the employee’s profile. Then click ‘Update Employee Details’.

The allowance will then automatically apply to the employee’s timesheet when applicable.

Please see the below example:

Manual Allowances

Some allowances will not apply unless specifically added onto the day’s timesheet.

These allowances are set up to be manual as Tanda as it is not predictable when these allowances would be applicable. The manual allowances under the award are:

  • Cold Work Disability Allowance

  • Cold Work Disability Allowance (Incl additional allowance for work below 0 degrees)

  • Laundry Allowance (Part Time/Casual) - Additional Shifts

    • Use this allowance for when the PT/Cas employee has multiple shifts in the same day - the automatic version of this allowance will only apply once per day.

  • Overtime Meal Allowance (First Meal)

  • Overtime Meal Allowance (Second Meal)

  • Reimbursement Allowance

  • Travel Time Allowance (Mon-Sat)

  • Travel Time Allowance (Sun, Public Holidays)

  • Vehicle Allowance - Delivery Drivers (Per km)

  • Vehicle Allowance - Non-Delivery Drivers (Per km)

To apply an allowance, go to the relevant employee’s timesheet and click on the blue ‘+ Add’ button under the start and finish times as shown below:

image.png (1396×187)

Then, from the dropdown, select the manual allowance you wish to apply.

Please note that any applicable automatic allowances will appear in the drop down however they cannot be edited.

Enter the number of units you wish to apply, then press the ‘Save Allowances’ button to apply it to the timesheet. Tanda will calculate the total cost of the allowance for you.

Once saved, the allowance will now apply to the day’s timesheet.

Repeat this process for each day and instance that a manual allowance is needed.

For further details on utilising allowances and shift tags please see Applying Allowances and Shift Tags to Timesheets.

Rostering

Rosters can be printed by managers to be displayed in the workplace. To ensure rosters are as accessible as practical, rosters can be published by the below options:

  • SMS

  • Email

  • Mobile app

  • Online by logging in at my.tanda.co

Changes to the Roster

In Tanda the shift acknowledgement feature can be used as a record that confirms an employee's agreement to a change.

Roster Warnings

📜 25.3 Maximum hours on a day An employee may be rostered to work up to a maximum of 11 ordinary hours on any day.

Roster validations warn managers when a shift over 11 hours is rostered.

For more information on how to configure roster validations please see Configuring settings.

For more information please see Allow employees to acknowledge their worked hours.

For more information on rostering in Tanda please see Get Started: Rosters.

Breaks

📜 27.1 Breaks during work periods

(a) Breaks will be given as follows:

Hours worked

Rest break

Meal break

Less than 4 hours

No rest break

No meal break

4 hours but less than 5 hours

One 10 minute rest break

No meal break

5 hours but less than 9 hours

One 10 minute rest break

One meal break of at least 30 minutes but not more than 60 minutes

9 hours or more

One or two 10 minute rest breaks, with one taken in the first half of the work hours and the second taken in the second half of the work hours, two rest breaks will be given unless a second meal break is provided

One or two meal breaks of at least 30 minutes but not more than 60 minutes

Unpaid breaks can be factored in when rostering in one of the two ways detailed below:

If the Intended Break Time is Known When Rostering:

Enter the break times on the shift when rostering.

If the Time of the Break is Not Known When Rostering:

To factor the unpaid break into roster costings, set an to apply after 6 hours.

For more information on breaks please see Accurately cost rosters by applying Automatic Breaks.

📜 27.1 (f) An employee cannot work more than five hours without a meal break.

Proactive alerts can be sent to managers during the shift. These alerts are known as 'Key Alerts'. To see more about configuring key alerts please see Receive alerts for variances and compliance breaches.

Casual conversion

📜 13.6 Right to request casual conversion

  • The casual regular shift report can be used to identify employees who might be suitable for conversion to a permanent employment type

  • The attendance report is useful to identify the pattern of work for a casual employee

  • Qualifications can be used to set reminders for when 12 months of employment is approaching

If you have any questions regarding the above including how to implement these changes, please contact our support team via live chat or email (support@tanda.co).

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