To utilise the Storage Services Award Template in your account you will first need to enable the Managed Template in your account. To do this navigate to Time & Attendance > Compliance > Award Template > Apply Template:

Select the relevant payroll system if you have not already enabled an integration:

Scroll down the page to Apply an Award > click Enable next to the Award Template you would like to apply to your account:

Once the Award Template has been enabled you have the option add staff to the award via the + Add Staff to Award button.

For further information on how to configure the settings in your account including automatic breaks and public holidays please see the article Configuring Settings.

To pay an employee under a Managed Template, you will need to configure their employee profile with the Managed Template as the Industry Award, an Employment Type and a Classification/Level.

Once the Storage Services and Wholesale Managed Template has been assigned to the Pay Conditions, the Employment Types and Classification/ Levels available under the selected Managed Template will populate via drop downs for each selection:

The Storage Services Award outlines that a Part Time employee will have an agreed, regular pattern of work on commencement of their engagement with the Employer.

📜 10.3 At the time of engagement the employer and the part-time employee will agree in writing, on a regular pattern of work, specifying at least:

(a) the hours worked each day;

(b) which days of the week the employee will work; and

(c) the actual starting and finishing times each day.

📜 10.4 Any agreed variation to the regular pattern of work will be recorded in writing.

This agreed regular pattern of work can be configured and managed in Tanda, please see below for further details:

If employees are paid a base rate higher than the Award rate, enter the employee's base rate in the highlighted field below. This will override the rate in the system, and penalty rates and overtime will be calculated from this new rate.

For further information please see the Pay Above Template article.

When setting up the employee’s profile please ensure their date of birth has correctly been entered. Tanda will automatically use the age set on the profile age to apply the correct base rate.

You will find the employee's date of birth details in the Personal tab of the employee profile.

The Storage Services and Wholesale Award outlines specific rates for Junior Employees:

📜 15.2 Junior rates

The minimum rate to be paid to a junior employee is as follows:

When a junior employee is engaged as a Storeworker grade 1 or Wholesale employee level 1, their pay rate will automatically populate to the appropriate rate for their age, providing their birthday has been accurately recorded in Tanda.

When a Junior employee has a birthday resulting in a change to their hourly rate, the rate in Tanda will automatically update on the birth date.

For further information on setting up your employees in Tanda please see the article Assign Payroll Classifications to Staff.

Under the Storage Services Award, if an employee works in a role that is of a higher classification than what they are engaged under they are to be paid the following for the hours worked:

📜15.3 Higher duties

(a) A weekly employee who performs work temporarily at a classification higher than that under which the employee is engaged or deemed to be working, the employee will be paid as follows:

(i) up to 3 hours on any one day—the rate prescribed for such higher classification for the time worked at the higher level with a minimum of one hour;

(ii) over 3 hours on any one day—a full day’s pay at the rate prescribed for such higher classification; or

(iii) over 20 hours in any one week—a full week’s pay at the rate prescribed for such higher classification.

(b) A weekly employee must not suffer any reduction in wages during any week by reason of the employee performing work for a part of such week at a classification lower than that under which the employee was engaged or deemed to be working.

(c) If, at the direction of their employer, a casual employee performs the work of 2 or more classifications on the same day or shift, they will be entitled to the hourly rate applicable for the classification relevant to the work that the employee spends the largest proportion of their time undertaking on the day or shift.

(d) A casual employee will only be entitled to receive the hourly rate applicable to a particular classification if they have the required skills referred to in the appropriate classification and are utilising those skills.

Higher Duties can be configured in the Storage Services and Wholesale Managed Template settings:

The Higher Duties setting will open a Higher Duties Builder, where you can configure the required higher duty jumps.

Once a higher duties jump has been configured, any employees who are configured with the 'From Level' as their classification will automatically be assigned the 'Level 2 Wholesale Higher Duties' tag in their employee profile:

Once the Higher Duties jump has been configured in the Managed Template settings, there are two options to apply the Higher Duties in the Timesheet:

You can use the shift tag drop-down in the Timesheet to manually apply Higher Duties to a shift:

Once the Higher Duties tag has been added to the shift, the hours worked will be paid for at the higher rate:

To have the ability to add a shift tag to the timesheet, you will need to ensure you have the setting enabled. For more information on enabling this setting, please see the Getting Set Up To Use Shift Tags section of this guide.

If you are interested in learning how to automate the application of Higher Duties by Team, please see Automatically Pay Employees a Higher Rate When Working in Another Team.

There is a break template available as part of the Storage Services and Wholesale Managed Template that can be used to auto-roster the above breaks.

To view the break template navigate to Time & Attendance > Compliance > click Manage against the Storage Services and Wholesale award template > view the breaks under Breaks for Storage Services and Wholesale (MA000084):

To edit the break template click Edit in the Breaks for Storage Services and Wholesale (MA000084) box and you will be taken to the break settings:

This break template can then be used for automatically rostering and applying breaks in timesheets. For more information on automatic breaks see the Setting up and managing automatic breaks guide.

An example of an interpreted timesheet can be seen below.

The example employee has been configured as Full Time paid at the Grade 2 Storeworker base hourly rate. The employee has only worked ordinary hours during the period:

For a general overview of timesheets in Tanda see Getting Started: Timesheets.

📜 13.1 Ordinary hours of work — day workers

(a) The ordinary hours will be up to 38 hours per week averaged over 4 weeks.

(b) Ordinary hours are worked between 7.00 am and 5.30 pm, Monday to Friday.

(c) The ordinary hours will be worked on 4 or 5 days of not more than 8 hours (Monday to Friday inclusive) each continuously, except for meal breaks, at the discretion of the employer.

(d) An employee may work up to 10 ordinary hours in a day, by agreement between the employer and the majority of employees concerned or between the employee and the employer.

(e) The days on which ordinary hours are worked may include Saturday and Sunday by agreement between the employer and the majority of employees concerned or between the employee and the employer.

In Tanda we have automated the agreement to work up to 10 ordinary hours in a day per clause 13.1(c) with the "(10 Hours Agreed)" employment types.

Employees who have a '(10 Hours Agreed)' employment type tag will be able to work up to 10 hours in a day before overtime is triggered:

Clause 13.1(e) has been automated in Tanda with the "(Weekends Agreed)" employment types.

Employees who a '(Weekends Agreed)' employment type tag will be able to work ordinary hours on weekends:

📜 13.2 Spread of ordinary hours

(a) The spread of hours (7.00am - 5.30pm) may be moved up to one hour forward or one hour back by agreement between an employer and:

(i) the majority of employees at the workplace;

(ii) the majority of employees in a discrete section of the workplace; or

(iii) an individual employee.

Per clause 13.2, the spread of ordinary working hours may be moved up to one hour forward or backward by agreement. The spread of hours can be amended in the Managed Template settings.

To access the setting navigate to Time & Attendance > Compliance > select Manage next to Storage Services and Wholesale > select Edit in the Ordinary Business Hours:

To change the span of hours on any day of the week, simply enter the desired start and finish time in each box and select the green Save button when complete.

This will update the ordinary working hours span for all employees covered under the Managed Award Template.

📜 13.3 Changing ordinary hours of work

An employer must give one week’s notice before changing the starting and finishing times in any establishment.

When making changes to an employee's ordinary hours of work, per clause 13.3, the employer is required to give one week's notice before changing the starting and finishing times.

This can be recorded and managed in Tanda, by republishing the roster with the changes. When changes are made to a published roster, employees will be notified of any updates or changes to their working hours when the roster is republished.

Tanda will also maintain a record of when updates were made and republished on a roster. This can be located in the Roster Edit History. To learn more about Roster History, please see here.

Automatic penalty rates and overtime will also populate in the timesheet for hours worked based on the configuration of the employee in Tanda.

The automatic penalties facilitated under the Storage Services and Wholesale Managed Template are detailed below:

📜 21.1 Payment for overtime

(a) Overtime is payable for all time worked by an employee in excess of or outside the ordinary hours of work prescribed by this award.

(b) Overtime for full-time and part-time employees will be paid at the rate of 150% of the minimum hourly rate for the first 2 hours and 200% of the minimum hourly rate after 2 hours.

(c) Part-time employees will be paid overtime in accordance with clause 10.6.

(d) Overtime for casual employees will be paid at the rate of 175% of the minimum hourly rate for the first 2 hours and 225% of the minimum hourly rate after 2 hours.

NOTE: The overtime rates for casual employees have been calculated by adding the casual loading prescribed by clause 11.2(b) to the overtime rates for full-time and part-time employees prescribed by clause 21.1(b).

The above outlines that overtime is paid for all time worked in excess or outside of the ordinary hours of work. The ordinary hours of work for the Storage Services Award are defined in clause 13.1.

Based on how the Storage Services Award defines ordinary hours, the below overtime conditions have been configured with automatic application in Tanda.

In addition, Part-Time employees are also entitled to overtime for working outside their regular pattern of work.

📜 20.1 Definitions

(a) Early morning shift means a shift commencing between 2.00 am and 7.00 am.

(b) Afternoon shift means a shift finishing after 6.00 pm and at or before midnight.

(c) Night shift means a shift finishing after midnight and at or before 8.30 am.

📜 20.4 Shift penalty rates

(a) An employee while on early morning shift will be paid for such shift at 112.5% of the minimum hourly rate.

(b) An employee while on afternoon shift will be paid for such shift at 115% of the minimum hourly rate.

(c) An employee while on night shift will be paid for such shift at 130% of the minimum hourly rate.

(d) Employees required to work ordinary shifts on a public holiday will be paid in accordance with clause 22.3, instead of their shift penalty rate.

Under the Storage Services Award, there are additional penalty periods that apply specifically to employees engaged as Shift Workers. The above details the penalties that apply and when the different shift types apply.

In Tanda we have automated the application of the shiftwork penalties that are detailed in clauses 20.1 and 20.4. For the above penalties to apply automatically in Tanda, the employee will need to be classified as one of the 'Shift Worker' Employment Types outlined here.

The Storage Services and Wholesale Award stipulates minimum engagements for Part Time and Casual employees and overtime minimum engagements that apply to all employees.

When an employee has an agreement with their employer that overtime worked, that would have otherwise been paid for can be accrued as time off instead, they are agreeing to Time Off In Lieu (TOIL).

The Storage Services Award Managed Template contains TOIL conditions that can be applied instead of automatic overtime conditions per clause 21.3:

📜 21.3 Time off instead of payment for overtime

(a) An employee and employer may agree in writing to the employee taking time off instead of being paid for a particular amount of overtime that has been worked by the employee.

(b) Any amount of overtime that has been worked by an employee in a particular pay period and that is to be taken as time off instead of the employee being paid for it must be the subject of a separate agreement under clause 21.3.

...

(d) The period of time off that an employee is entitled to take is the same as the number of overtime hours worked.

...

To categorise time worked as TOIL in Tanda, the shift must be tagged as TOIL so that time off is accrued instead of overtime rates being paid.

The Overtime hours that have had a TOIL tag applied to them will no longer cost in the timesheet.

Please see the below example of the application of the TOIL shift tag for a Full Time employee who has worked in excess of the Fixed Hours of the Period:

Before the application of the TOIL Shift Tag:

After the application of the TOIL Shift Tag:

📜 13.1 (e) The days on which ordinary hours are worked may include Saturday and Sunday by agreement between the employer and the majority of employees concerned or between the employee and the employer.

Per clause 13.1(e) ordinary hours may be worked on the weekend by mutual agreement between the employer and employee.

In Tanda, we have automated this agreement with the 'Weekends Agreed' Employment Types for employees who regularly work their ordinary hours on the weekends.

The Weekends Agreed Shift Tag can be used to facilitate irregular or ad-hoc agreements made to work weekends.

When the Weekends Agreed Shift Tag is applied to the Timesheet, the employee will be able to work ordinary hours under the same conditions facilitated by the 'Weekends Agreed' Employment Type.

Please see the below application of the Weekends Agreed for a Full Time employee who has agreed to work on a Saturday.

Before the application of the Shift Tag:

After the application of the Shift Tag:

📜13.1 Ordinary hours of work - day workers
​.....

​(c) The ordinary hours will be worked on 4 or 5 days of not more than 8 hours (Monday to Friday inclusive) each continuously, except for meal breaks at the discretion of the employer.

​(d) An employee may work up to 10 ordinary hours in a day, by agreement between the employer and the majority of employees concerned or between the employee and employer.

The agreement to work 10 hours in a day has been automated via the '10 Hours Agreed' employment types for employees who have agreed to work 10 hour days on an ongoing basis.

The 10 Hours Agreed shift tag can be used to facilitate ad-hoc or irregular agreements to work 10 hour days.

When the 10 Hours Agreed Shift Tag is applied to the Timesheet, the employee will be able to work ordinary hours under the same conditions facilitated by the '10 Hours Agreed' Employment Type.

Please see the below application of the 10 Hours Agreed shift tag for a Full Time employee who has agreed to work on a 10 hours in a day.

Before the application of the Shift Tag:

After the application of the Shift Tag:

The Storage Services and Wholesale Award details scenarios where the normal spread of working hours can be moved up to one hour forward or one hour back by agreement.

📜 13.2 Spread of Ordinary Hours

(a) The spread of hours (7.00am to 5.30pm) may be moved up to one hour forward or one hour back by agreement between an employer and;

(i) the majority of employees at the workplace;

(ii) the majority of employees in a discrete section of the workplace; or

(iii) an individual employee

(b) Different agreements may be reached with the majority of employees in different sections of the workplace or with different individual employees.

The Ordinary Hours 6am - 4.30pm tag can be used to facilitate agreements in place to vary the normal working span.

When the tag is applied to the shift on the Timesheet, the ordinary hours working span will update from 7am - 5.30pm to 6am - 4.30pm.

Before application of the Ordinary Hours 6am - 4.30pm shift tag, the time worked before 7am is treated as Outside Span of Hours overtime:

After application of the Ordinary Hours 6am - 4.30pm shift tag, the time worked before 7am is treated as ordinary hours:

The Ordinary Hours 8am - 6.30pm tag can be used to facilitate agreements in place to vary the normal working span.

When the tag is applied to the shift on the TImesheet, the ordinary hours working span will update from 7am-5.30pm to 8am-6.30pm.

Before application of the Ordinary Hours 8am-6.30pm shift tag, the time worked after 5pm is treated as Outside Span of Hours overtime:

After application of the Ordinary Hours 8am-6.30pm shift tag, the time worked before after 5.30pm is treated as ordinary hours:

The Award also details that the span for which an Afternoon Shift may be worked can also be moved up to one hour forward or one hour back by agreement.

📜 20.1 Definitions

(a) Early morning shift means a shift commencing between 2.00am and 7.00am.

(b) Afternoon shift means a shift finishing after 6.00pm and at or before midnight.

(c) Night shift means a shift finishing after midnight and at or before 8.30am.

(d) The spread of hours over which afternoon shift may be worked may be moved up to one hour forward or one hour back by agreement between an employer and:

(i) the majority of employees in the workplace

(ii) the majority of employees in a discrete section of the workplace.

Different agreements may be reached with the majority of employees in different sections of the workplace.

The Afternoon Shift Ending Between 5pm and 11pm tag can be used to facilitate agreements in place to vary the afternoon shift working span.

When the tag is applied to the shift on the Timesheet, the Afternoon span will update from a shift ending between 6pm and 12am to 5pm and 11pm.

Before application of the Afternoon Shift Ending Between 5pm and 11pm shift tag, a shift ending at 5.30pm is treated as Ordinary Hours:

After application of the Afternoon Shift Ending Between 5pm and 11pm shift tag a shift ending at 5.30pm is treated as an Afternoon Shift:

The Afternoon Shift Ending Between 7pm and 1am tag can be used to facilitate agreements in place to vary the afternoon shift working span.

When the tag is applied to the shift on the Timesheet, the Afternoon span will update from a shift ending between 6pm and 12am to 7pm and 1am.

Before application of the Afternoon Shift Ending Between 7pm and 1am shift tag, a shift ending at 1.00am is treated as a Night Shift:

After application of the Afternoon Shift Ending Between 7pm and 1am shift tag, a shift ending at 1.00am is treated as an Afternoon Shift:

📜 17.3 Expense-related allowances

..

(b) Travelling, transport and fares reimbursement

(i) An employee who on any day, or from day to day, is required to work at a job away from the employee’s accustomed workshop or depot, will at the direction of the employer, present for work at such job at the usual starting time, but for all time reasonably spent in reaching and returning from such job (in excess of the time normally spent in travelling from the employee’s home to such workshop or depot and returning), will be paid travelling time, and any fares reasonably incurred in excess of those normally incurred in travelling between home and such workshop or depot.

(ii) The rate of pay for travelling time will be at ordinary rates, except on Sundays and public holidays when an employee will be paid at 150% of the minimum hourly rate.

First, add the Travelling Time tag to the employee's pay conditions.

Then, to use the tag, split the time in the timesheet or have the employee clock their travelling time separate from the time worked:

Using the shift tag drop-down, add the travelling time tag to the clocked travel period:

Through the application of the Travelling Time shift tag, the time spent travelling will not contribute to daily and period hours worked totals.

The Travelling Time tag will also apply an additional 50% of the hourly rate for time spent travelling on Sunday and Public Holidays as outlined by clause 17.3(b)(ii).

📜23. Call-back

23.1 Mondays to Fridays

An employee called back to work after the employee has left work for the day must be paid for a minimum of 4 hours’ work calculated at the appropriate rate for each time the employee is called back.

23.2 Saturdays

An employee called back to work after 12 noon on a Saturday must be paid for a minimum of 4 hours’ work calculated at 200% of the minimum hourly rate.

23.3 Sundays

An employee called back to work on a Sunday must, for the first call-back, be paid for a minimum of 4 hours’ work at 200% of the minimum hourly rate. Each subsequent call-back must be paid at the rate of 200% of the minimum hourly rate for the actual time worked.

This Shift Tag is available to all Employment Types.

This Shift Tag is to be used when an employee is recalled to work overtime after the employee has left work for the day. If an employee is recalled to work, they must be paid for a minimum of 4 hours of work at the appropriate rates outlined in clauses 23.1, 23.2 and 23.3.

See below for the application of the Call-Back Shift Tag:

Example 1:

In the below example, the employee finished their shift at 12pm on Tuesday and was re-called to work at 3.30pm:

Before the application of the Call-back shift tag:

After the application of the Call-back shift tag:

Example 2:

In the below example, the employee has finished their shift at 11.30am on Saturday and is re-called to work at 3pm:

Before application of the Call-Back shift tag:

After application of the Call-Back shift tag:

To apply shift tags on the Timesheets, you must first have Award Tags feature turned on. Turning on this feature will give you the drop down box on timesheets from which shift tags can be selected.

To turn this feature on, navigate to Settings > Timesheets > Show Advanced Settings > select the box next to Show an extra dropdown to adjust shift cost (Award Tag):

Now you will see the shift tags that have been saved to an employee profile available via the drop-down in the timesheet.

To use shift tags in an employee timesheet, you will first have to add the shift tag to the employee's profile.

To do this, go to Time & Attendance > Staff > (Employee Name) > Pay Conditions > Make a Change > under Additional Tags select the appropriate shift tag > click Save Contract Changes.

Please See the below example where the Call-Back shift tag has been added to the employee profile:

To learn more about creating Shift Tags please see here.

An automatic allowance will apply to the timesheet without any manual application.

Some allowances will not apply unless specifically added to the timesheet.

These allowances are set up to be manual as it is not predictable when these allowances would be applicable. The manual allowances under the award are:

Travelling Time is managed via Award Rules and can be applied to the timesheet via Shift Tags. Please see Travelling Time in the Shift Tags for more information.

To add an allowance, go to the relevant employee's timesheet and click on the + Add Allowances button under the start and finish times as shown below:

Then, from the dropdown, select the manual allowance you wish to apply:

Enter the number of units you wish to apply, then press the blue Save Allowances button to apply it to the timesheet. Tanda will calculate the total cost of the allowance for you:

Once saved, the allowance will now apply to the day's timesheet:

For further details on utilising allowances and shift tags please see Applying Allowances and Shift Tags to Timesheets.