Employees set up with one of the below Employment Types will be paid ordinary time during the span of hours set out under clause 13.2(a) of the Award.

📜 13.2 Span of hours - day work

(a) The ordinary hours of work will be between 6.00 am and 9.00 pm Monday to Sunday.

Day work Employment Types:

Employees set up with one of the below Employment Types will be paid the shift worker rates set out under clause 21.3 of the Award.

📜 21.2 Shiftwork penalty rates

The following rates apply to ordinary hours of work for employees engaged on shiftwork:

(a) 115% of the minimum hourly rate for a shift finishing after 8.00 pm;

(b) 130% of the minimum hourly rate for a shift where the majority of hours on the shift occur between the hours of midnight and 8.00 am; and

(c) 115% of the minimum hourly rate for a shift commencing at or before 6.30 am.

Shiftwork Employment Types:

Employees set up with one of the below Employment Types will be paid per the conditions outlined for veterinary surgeons under the Award. The definition of a veterinary surgeon is outlined under clause 2 of the Award.

📜 2. Definitions

associate means a veterinary surgeon who is employed on a full-time, part-time or casual basis.

Veterinary Surgeon Employment Types:

If you use autopay for your salaried employees please see the Salaried Staff guide on how to best configure this in Tanda.

The Employment Type available to set up salaried employees on autopay is listed below:

The classifications that are available in the Animal Care and Veterinary Services Managed Template are listed below. These tags facilitate the minimum rates of the Award as outlined under clause 15 of the Award.

Please see the below section for details on how Tanda manages junior minimum rates.

The majority of trainee base rates are inferred from Schedule E in the Miscellaneous Award. Trainees then generally get their other entitlements such as penalty rates, overtime and allowances from the modern award that covers them.

📜 15.6 National training wage

(a) Schedule E to the Miscellaneous Award 2020 sets out minimum wage rates and conditions for employees undertaking traineeships.

(b) This award incorporates the terms of Schedule E to the Miscellaneous Award 2020 as at 1 July 2025. Provided that any reference to “this award” in Schedule E to the Miscellaneous Award 2020 is to be read as referring to the Animal Care and Veterinary Services Award 2020 and not the Miscellaneous Award 2020.

The Miscellaneous Award is available as a Tanda Managed Template. It encompasses the trainee rates as outlined within the Award and can be added to the award application section of your Tanda account.

Alternatively, you can add a custom hourly rate to the employee profile of the trainee and keep them classified under the Animal Care and Veterinary Services Manage Template if this better suits the conditions of their employment.

To pay custom above award rate when using an Award Template see the How to pay employees a higher rate than the Modern Award rate article.

Clause 21.2 of the Award sets out the penalty rates for employees performing work other than shiftwork.

📜 21.1 Weekend rates and public holiday penalties — other than shiftwork

The following penalty rates apply to employees other than shiftworkers working ordinary hours on weekends and public holidays:

These penalty rates are automated in Tanda for the Day Work employment types.

Weekday Shift Penalties

📜 21.2 Shiftwork penalty rates

The following rates apply to ordinary hours of work for employees engaged on shiftwork:

(a) 115% of the minimum hourly rate for a shift finishing after 8.00 pm;

(b) 130% of the minimum hourly rate for a shift where the majority of hours on the shift occur between the hours of midnight and 8.00 am; and

(c) 115% of the minimum hourly rate for a shift commencing at or before 6.30 am.

(d) Overtime rates for shiftwork are paid instead of the shiftwork penalty rates in clause 20.1(a)(ii).

NOTE: these shiftwork penalty rates do not apply to employees engaged as day workers.

Afternoon Shift Penalty

The afternoon shift penalty outlined under clause 21.2(a) of the Award is automated in Tanda. Please see the below example.

Night Shift Penalty

The night shift penalty outlined under clause 21.2(b) of the Award is only partially automated in Tanda. If the shift is not entirely worked between the hours of midnight and 8.00am, the appropriate shift penalty will not apply.

To ensure the appropriate shift penalty applies, the shift tag Night Shift can be applied to the timesheet.

When the majority of the shift is worked between midnight and 8.00am, apply the shift tag as per the below:

Once the shift tag is applied, the night shift penalty will apply to the entire shift.

For information on how to enable the applicable shift tags for use in the timesheet, please see this article.

Morning Shift Penalty

The morning shift penalty outlined under clause 21.2(c) of the Award is automated in Tanda. Please see the below example.

Weekend Shift Penalties

The below weekend shift penalties are automated in the Animal Care and Veterinary Services Award Template for the shiftwork employment types.

📜 21.3 Weekend and public holiday rates - shiftwork

Where the major portion of a rostered shift falls on a Saturday, Sunday or public holiday the following rates apply instead of the rates in clause 21.2:

(a) 150% of the minimum hourly rate for ordinary hours on a Saturday shift;

(b) 200% of the minimum hourly rate for ordinary hours on a Sunday shift; and

(c) 250% of the minimum hourly rate for ordinary hours on a public holiday shift.

Per clause 27.3(a) of the Award, veterinary surgeons are entitled to be paid a penalty for working on a public holiday.

📜 27.3 Payment for public holidays—veterinary surgeons

(a) Public holiday rates

(i) Subject to clause 27.4, the rate for work performed on a public holiday for a full-time or part-time associate is 200% of the minimum hourly rate.

...

(iii) Casual associates will be paid at 200% of the minimum hourly rate. This provision does not apply to substitute days.

The public holiday penalty is automated in Tanda for the veterinary surgeon employment types. Please see the below example:

When Christmas Day falls on a Saturday or Sunday, full time and part time veterinary surgeons are to be paid a penalty of 50%.

📜 27.3 Payment for public holidays—veterinary surgeons

(b) Christmas day falling on a Saturday or Sunday

Permanent full-time and part-time associates required to work on 25 December will receive the Saturday or Sunday rate (as appropriate) plus a loading of 50% (of the ordinary time rate) and be entitled to the benefit of a substitute day.

In Tanda, this is facilitated via the shift tag Christmas Day on Weekend.

Apply this shift tag to a shift that is worked on Christmas Day that falls on Saturday or Sunday.

Before the application of the shift tag:

After the application of the shift tag:

For information on how to enable the applicable shift tags for use in the timesheet, please see this article.

The overtime conditions applicable to day workers is set out under clause 20.1(a)(i) of the Award.

📜 20.1 Employees other than veterinary surgeons

(a) Overtime rates must be paid to full-time and part-time employees in accordance with clause 20.1(b) and to casual employees in accordance with clause 20.1(c) as follows:

(i) to employees other than shiftworkers - for all work performed outside the ordinary hours...

The ordinary hours under the Award are set out under clause 13:

📜 13. Ordinary hours of work and rostering

13.1 Weekly hours of work

(a) The ordinary hours of work are an average of 38 per week. The averaged hours must not exceed 152 hours in 28 days, or an average of 38 hours over the period of an agreed roster cycle.

(b) The maximum length of the ordinary hours for any one shift must not exceed 10 hours not including meal breaks.

13.2 Span of hours—day work

(a) The ordinary hours of work will be between 6.00 am and 9.00 pm Monday to Sunday.

(b) The ordinary hours of work are to be worked continuously, except for meal breaks, at the discretion of the employer.

(c) The employer and an individual employee may agree to alter the span of hours.

The automated overtime conditions for full time, part time and casual day work employment types are:

The overtime conditions applicable to shiftwork is set out under clause 20.1(a)(ii) of the Award.

📜 20.1 Employees other than veterinary surgeons

(a) Overtime rates must be paid to full-time and part-time employees in accordance with clause 20.1(b) and to casual employees in accordance with clause 20.1(c) as follows:

...

(ii) to employees engaged on shiftwork—for all work outside ordinary hours or in excess of 8 hours. Overtime rates for shiftwork are paid instead of the shiftwork penalty rates in clause 21.2.

The automated overtime conditions for full time, part time and casual shiftwork employment types are:

The overtime conditions for veterinary surgeons are set out under clause 20.2(a) of the Award:

📜 20.2 Veterinary surgeons

(a) Employers will compensate associates for time worked in addition to 38 hours per week, except when the associate is on-call, either by:

(i) granting additional remuneration at the employee’s ordinary time rate; or

(ii) granting time off instead of payment on an hour for hour basis, if agreed by the associate.

Overtime for working in excess of 38 ordinary hours in a period is automated in Animal Care and Veterinary Services Managed Template for the veterinary surgeon employment types.

Please see the below example of overtime applying at ordinary time rate for a Casual Veterinary Surgeon:

If the employee agrees to time off instead of payment per clause 20.2(a)(ii), this can be facilitated via the TOIL shift tag. Please see the below example.

Before the application of the shift tag:

After the application of the shift tag:

For more information on tracking and managing TOIL accrual please see the article TOIL Accrual Report Explained.

For information on how to enable the applicable shift tags for use in the timesheet, please see this article.

When an employee has an agreement with their employer that overtime worked can be accrued as time off equivalent to the amount for which payment would otherwise have been made, they are agreeing to Time Off In Lieu (TOIL).

The Animal Care and Veterinary Services Managed contains TOIL conditions that can be applied instead of automatic overtime conditions per clause 20.3:

📜 20.3 Time off instead of payment for overtime

(a) An employee and employer may agree in writing to the employee taking time off instead of being paid for a particular amount of overtime that has been worked by the employee.

...

(d) The period of time off that an employee is entitled to take is the same as the number of overtime hours worked.

To categorise time worked as TOIL in Tanda, the shift must be tagged as TOIL so that time off is accrued instead of overtime rates being paid.

The overtime hours that have had a TOIL tag applied to them will no longer cost in the timesheet.

Please see the below example of the application of the TOIL shift tag for a Full Time employee that has worked in excess of their rostered hours:

Before the application of a TOIL shift tag:

After the application of the TOIL shift tag:

For more information on tracking and managing TOIL accrual please see the article TOIL Accrual Report Explained.

For information on how to enable the applicable shift tags for use in the timesheet, please see this article.

Under the Animal Care and Veterinary Services Award, when an employee is transferred to or from shiftwork with less than 14 days notice they are to be paid overtime:

📜 21.4 Transfer to or from shiftwork

An employee may be transferred to or from shiftwork on 14 days’ notice provided the employee has at least 10 hours off duty before commencing shiftwork. If 14 days’ notice is not given the employee will be paid overtime rates in accordance with clause 20.1 for all work done outside previous ordinary working hours within 14 days of the time of notification of the change.

There is a shift tag available in the Managed Template to facilitate this overtime condition. This shift tag is Shiftwork Transfer Without Notice.

Apply this shift tag to the timesheet when overtime under clause 21.4 is applicable.

Before the application of the shift tag:

After the application of the shift tag:

For information on how to enable the applicable shift tags for use in the timesheet, please see this article.

The minimum engagement for casual employees is set out under clause 11.4 of the Award:

📜 11.4 Casual employees are entitled to a minimum payment of 3 hours’ work at the appropriate rate.

In Tanda, a shift that is under the required length of 3 hours will be automatically topped up to three hours. Please see the below example where the causal employee has only worked 1 hour:

The minimum engagement on a public holiday for all employees other than veterinary surgeons is 4 hours per clause 27.2(a).

📜 27.2 Payment for public holidays—other than veterinary surgeons

(a) Work on a public holiday or a substituted day must be paid for at 250% of the minimum hourly rate with a minimum payment of 4 hours provided the employee is available to work 4 hours.

In the Animal Care and Veterinary Services Managed Template the minimum engagement on a public holiday is automated.

When an employee works less than 4 hours on a public holiday, the shift will automatically be buffered up to 4 hours.

Please see the below example where a Full Time Shiftworker has only worked 1 hour and 45 minutes:

Other than veterinary surgeons and veterinary surgeons are paid different allowances for being on call. Please see the below details.

Other than veterinary surgeons and veterinary surgeons are subject to different payment conditions when they required to return to duty. Please see the below details.