Higher Duties allow you to apply a higher rate of pay to an employee for a shift when they work in a higher role. Higher Duties can be automatically created within the Managed Award Template and then applied on the Timesheet. To create Higher Duties outside of the Award rates or if you're on an EBA/custom rules, contact Tanda Support on the details at the bottom of this article. 

To configure Higher Duties on Managed Award Template, go to Compliance > Award Template > Manage:

Under the Active Awards heading, at the end of the row for the relevant award, click on Manage Award:

Then click on Configure higher duties:

To start, under the From Level column, click on the blue + Add Higher Duties Jump button:

A “jump” is when an employee starts on Level 2, but works at a Level 3 rate - they are “jumping” from the lower to the higher rate. You should add a jump for each possible combination of levels that can happen in your business. Not every business will have Level 1 staff that can work in a Level 4 capacity so don’t configure that unless it applies to you - this will make your Timesheets a lot simpler.

Ensure you have the From Level and To Level columns completed and then click the green Save button at the bottom:

Next, go to Settings > General Settings > Timesheets tab and under Classifying Shifts on Timesheets heading tick Show an extra dropdown to adjust shift cost (Award tag) and click Update Settings at the bottom:

Employee profile

Tanda will automatically a tag to each employee's profile who matches the jumps you created. You can check this by going to Workforce > Staff > click on an employee's profile > Payroll tab:


When you are approving timesheets, you will simply need to tag the shift when they worked at the higher level by clicking in the Award Tag section:

In the Timesheet Export Summary, you will then see the shift is being applied at the higher rate:

Important Information

If you are a Payroll system that doesn't have a Live integration with Tanda, such as MYOB Desktop, you will need to create new Payroll Categories for the Higher Duties you have created in Tanda. You can do this in the same way you originally created new Payroll Categories in MYOB to match Tanda, by going to Payroll > Payroll Manager > Manage Award and clicking on Configuration Report. In this report you will find the new higher duties Payroll Categories which you can copy and paste as new ones in MYOB.

If you use MYOB Live or Xero, Tanda will automatically create new Pay Items for these jumps.


Currently Tanda cannot support a junior, i.e not paid at adult rates being paid at adult rates in a higher duty on the Managed Award Template. For example, a 17 year old Level 1 rate to Adult rate Level 1. This would need to be done manually. 

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