This feature will require managers to add a comment on shifts when they approve a shift with a variance between the rostered time or cost, and actual time or cost of the shift.
Enabling shift variance approval
To enable shift variance approvals, navigate to Settings > All Settings > Timesheet Settings > Shift Variance Approval
Report on shift variance reasons
You can report on these comments using the "Shift Comments for Period" report. To enable the report, navigate to Platform > Reports > Shift comments for the period.
You can then find it under the Reports tab, in HR reports section:
To report on comments, select a period and in the 'comment contains' field, search for 'Variance Approved':
Alternatively, comments are also available on the individual shifts:
FAQ & Troubleshooting
How does this work with Auto Approving Timesheets?
Approve all will approve all shifts with no variance, but those with variance will still require manual approval, and a comment to be entered.
Does everyone approving need to add a comment?
Yes, any manager who is approving shifts with variances will be asked to leave a comment.
Does this work on the mobile app or API?
Currently, this shift comment functionality is only available when approving shifts in a web browser.