When you work a shift, the details of it can be found in the Timesheets tab of the mobile app.
This help guide covers:
Viewing your timesheets
Access the timesheets for previously worked shifts through the Timesheets tab on the navigation menu, or by scrolling to a past week on the Rosters page. Each timesheet card will include:
The date and times of the shift
The team you worked in
The worked hours in bold
The original rostered shift underneath
The wages you've earned for the shift (if the permission is enabled)
Breaks that were taken
Variance between the rostered vs worked hours
Variances between the shift you were rostered vs the shift you worked will be colour coded and the difference shown through either a positive or negative value:
If you've worked more hours than you've been rostered, green text will show how many extra hours you've worked
If you've worked less than what you've been rostered, orange text will show how many hours less you've worked
Updating your timesheets
Depending on organisational settings, you'll be able to edit timesheets if you forgot to clock in/out by opening the relevant timesheet under the Timesheets tab and selecting the shift marked as Incomplete.
Enter or adjust the shift information and click the 'Update' button in the corner of the shift card.
Your manager will still be required to approve the updates you've made.
Adding missing shifts
If you worked a shift that you weren't rostered for, or forgot to both clock in and out for a shift, you can add the missing times through the Timesheets page.
Select the ‘Missing a shift? Add it’ option at the bottom of this page, where you'll need to enter the following information:
The date of the missing shift
The hours you worked on the day
The team you worked in (optional)
Any comments to add to the shift (optional)
Depending on your organisation's settings, this new shift will be sent to your managers for approval.
Acknowledging your timesheet
Your organisation may request that you review your timesheets and request any changes where required to ensure your shifts are recorded correctly. Any changes that are requested need to be actioned by a manager.
For staff to acknowledge their timesheets, tick the following setting under Settings > Timesheet Settings:
To request changes to a timesheet in the past, navigate to it under the Timesheets tab, click Request Changes, enter the reason, and hit Submit Request.
If your timesheet is accurate and no changes need to be made, hit the Approve Hours button, read through the final checks, and click Confirm and Approve.
If you've already approved your hours, but need to go back and request a change, you can still do so with the request changes button. Any changes that are requested will still need to be actioned by a manager.
