This help guide covers:

As a manager, to see an overview of your teams, switch to the My Team tab from your home page. This will allow you to see statistics for the day, such as total worked hours, costs and sales, the number of staff clocked on, on leave or starting soon, any birthdays or employment anniversaries, or staff contact details.

This is where you can also access the live feed to quickly see who is late to work, starting soon, currently clocked in, on break or finished work.

Managers can view both their own roster and their team's roster through the 'Roster' tab on the navigation bar and toggling between the 'My shifts' and 'Team roster' buttons.

Here, you will be able to filter between locations and alternate between past and future published rosters. By default, staff shifts will be filtered by team, and sorted from earliest start time to latest.

With the Edit Rosters permission enabled for managers, you'll be able to view drafted rosters through the toggle on the Team roster tab.

The draft version includes both published and unpublished rosters, and reflects any changes that have been made to the roster since it was last published. A refresh of the page may be required to view the most recent updates.

Depending on your organisation's settings, managers can create a new shift, edit an existing one, delete one from the roster, or make changes to breaks through the Tanda app. Any changes will automatically be published to the roster and affected staff will be alerted via push notification.

To create a shift, navigate to your team's roster through the Roster option on the navigation bar.

Once here, select the blue '+ Add' button. You'll be prompted to enter the following details:

A preview of the shift card will populate as these details are added, and once all fields are entered, select the Publish Shift button.

To edit an employee’s shift on a published roster, navigate to the Team Roster page, then the Draft Rosters tab and select the shift being changed. After selecting the shift, click the Edit button.

Here, you’ll be able to change details like:

Once the changes have been made, select the Publish Update button to re-publish the roster.

To delete a rostered shift, select the relevant one through the Team Roster page, then selecting the Draft Rosters tab. A red Delete button will appear, and selecting this will remove the employee’s shift from the roster.

Breaks can be added to a shift by selecting the relevant shift on the Team Roster > Draft Rosters page and then selecting the blue + symbol.

You'll need to enter a start time, a finish time, and determine whether the break is paid or not by ticking the checkbox.

Breaks can also be removed from this page through the red bin icon next to a break.

Managers can approve timesheets for staff in the teams they manage through the app.

From the Home screen, select the Timesheets tab > Approve timesheets. On this page, you'll find:

Use the < and > symbols in the top right corner to switch between past, current, and future dates.

The timesheet cards in this page are comprised of the below fields:

Managers can edit or approve timesheets through the buttons underneath the shift details.

Make adjustments on the go with Shifts Replacements. Replacement for a shift can be requested by an employee or initiated by a manager. Learn more in the full help guide for Managing Shift Replacements.

A manager can initiate a shift replacement on behalf of employees by selecting the relevant shift on the 'Team Roster' page and clicking on the ‘Request a replacement’ button at the bottom of the screen.

When an employee requests a replacement, managers of their team are notified via push notification and requests can be actioned through the 'Manage Shift Replacements' option in the action menu. The requirement for manager approval of shift replacements can be toggled by an admin in Organisation Settings.

Whether the replacement request was made by the employee or on their behalf, you'll have three options when actioning it:

By default, the replacement request will automatically be sent to all eligible employees if the request is made within 3 days of the rostered start time. However, the request can still be declined by a manager through 'Manage Shift Replacements'.

Selecting the option to 'Offer to all eligible staff' will offer the shift to all who can work in that team, excluding staff on leave and staff with an existing shift at the same time. Managers can see the progress of a replacement request through 'Manage Shift Replacements' on the Overview page, and remind staff of the pending offer.

If a shift is offered to all eligible staff, managers are still required to approve any offers to cover. Offers are split into Good Fits and Other Applicants based on the wage variance between the original employee's wage and the applicant's wage.

When a shift replacement request is made, managers can also offer the shift to certain staff. Doing so will present Good Fits and Other Applicants that follow the same criteria as approving offers to cover.

Once the specific staff have been selected, a cover request will be sent to them, and they'll be alerted via push notification. Shift claiming operates on a first come first serve basis, whereby the first of the offered employees to claim the shift will have it automatically added to the roster, regardless of whether they are the best fit.

Approve or reject leave and unavailability requests made by staff you manage through the app.

Requests can be accessed through either the widget on the Home screen or through the Leave tab in the navigation bar.

Staff requests will appear under the 'Team Leave' heading. By default, pending requests will appear at the top of the page, upcoming approved or rejected requests will be expanded under the 'Upcoming' heading, and past requests will be collapsed under the 'Past' heading.

Each request card will show:

Once approved or rejected, the card will move to either the Upcoming or Past list, depending on the applicable dates, and the status of the request will appear in the top corner of the card.

Managers can view staff details or contact team members via phone call or SMS through the mobile app. These pages can be accessed either through the My Team tab or on an employee's rostered shift.

From the My Team tab, select the ‘Staff Directory’ option. This will show all staff and their details, including a direct call button. You can use the search bar and filters to find specific staff.

Alternatively, find the relevant staff member on your Team roster, then select their shift and click on View Contact Info.

Use the buttons at the top of staff profiles to call or SMS your team member. You'll be navigated out of the Tanda app to your device's default messaging or phone app to do so. If staff do not have these buttons on the page, this means they don't have a phone number attached to their profile.

Staff profiles also include: