Improvements have been made to the Aged Care Managed Template to incorporate new automated functionality.
Key information on the Aged Care Award Managed Template update:
Questions
When will these changes be live in my account?
You will be able to opt-into these changes up until Tuesday 17 June 2025.
From Wednesday 18 June 2025 these changes will go live in all Tanda accounts with the Aged Care Managed Template enabled.
For the details on how to opt-in up until Tuesday 17 June 2025 and align the new automation with the start of the next pay period please see below:
Opting into the Managed Template update
Opting into the Managed Template update
You can sync your Aged Care Managed Template to populate the above updates now by navigating to Time & Attendance > Compliance > clicking the + icon next to Award Template:
Then click the Update Award button next to the Aged Care Award in your list of Active Awards:
You will then be prompted to confirm that you want to proceed with updating the Managed Template:
Once OK is clicked, the improvements to the Aged Care Managed Template will just take a few minutes to populate in your account as indicated below:
Once the update is complete, you will be taken to the Aged Care Managed Template settings page which will show that your Template is up to date as of the day you enabled the improvements:
On Wednesday 18 June 2025 the improvements to the Aged Care Managed Template will be live in all active Tanda accounts with this Managed Template enabled.
Managed Template Improvements
Please see the below list of the improvements available in the Aged Care Managed Template.
Further automation of the ordinary hours span for day workers
Further automation of the ordinary hours span for day workers
The Aged Care Managed Template now contains further automation of the span of hours set out in clause 22.2.
π 22.2 Span of hours
(a)
The ordinary hours of work for a day worker will be worked between 6.00 am and 6.00 pm Monday to Friday.
(b)
A shiftworker is an employee who is regularly rostered to work their ordinary hours outside the ordinary hours of work of a day worker, as defined in clause 22.2(a).
In the Aged Care Managed Template, an employee configured on one of the below employment types will incur overtime if they work outside of the span prescribed in clause 22.2(a):
Full Time
Part Time
Casual
Please see the below example of outside span of hours overtime applying when a Full Time employee works outside the span of hour:
The ordinary hours span has also been automated to apply on public holidays.
Please see the below example where a Full Time employee works outside the ordinary hours span on a public holiday:
When an employee configured on one of the shiftworker employment types works outside the span of hours set in clause 22.2(a), the time worked will be treated as ordinary hours:
Further automation of ordinary hours minimum engagement for full time employees
Further automation of ordinary hours minimum engagement for full time employees
Under the Aged Care Award, the minimum engagement for full time employees is set out in clause 22.7(a):
(a)
Full-time employees will receive a minimum payment of four hours for each engagement in respect of ordinary hours of work.
Automation has been introduced so that the ordinary hours minimum engagement for full time employees will only apply if ordinary hours have been worked in the shift.
For example, in the below shift the full time employee has only worked 2 ordinary hours causing the minimum engagement award rule to apply for 2 ordinary hours:
If a full time employee works a shift that is entirely paid at overtime rates, the ordinary hours minimum engagement award rule will not apply.
For example, if a full time employee works in excess of their ordinary hours for the period resulting in the entire shift being paid as overtime and this shift is under 4 hours, the minimum engagement award rule will not trigger as the employee has not worked any ordinary hours in the shift:
New automation for missed meal breaks
New automation for missed meal breaks
The Aged Care Managed Template now contains automated missed meal break penalties per clause 24.1.
π 24.1 Meal Breaks
(a)
Each employee who works in excess of five hours will be entitled to an unpaid meal break of not less than 30 minutes and not more than 60 minutes duration, to be taken at a mutually agreed time after commencing work.
(b)
Where an employee is required to remain available to attend to duty or is on duty during their meal break, the employee will be paid at overtime for all the time worked from the commencement of that meal break until such time that a meal break free from duty is taken by the employee or the employee's shift ends (whichever comes first). Whilst payment will be calculated at overtime rates, the time worked until the meal break is taken will be regarded and count as an employee's ordinary time.
Per clause 24.1(a), an employee must not work in excess of 5 hours without a meal break.
Note: The missed meal break penalty will apply from the 5th hour of work. Tanda does not currently support functionality to automate missed meal break penalties from the time the meal break was scheduled.
If an employee works in excess of 5 hours and does not take a meal break, a missed meal break penalty will apply until the end of the shift:
If an employee works in excess of 5 hours and a meal break is taken later in the shift, a missed meal break penalty will apply from the 5th hour of the shift until the meal break is taken:
The missed meal break penalties will automatically apply overtime rates per clause 24.1(b) and will count towards an employee's ordinary hours of work:
New automation for Broken Shifts worked beyond 12 hour span
New automation for Broken Shifts worked beyond 12 hour span
The Broken Shift tag facilitates the penalties that apply when a Broken Shift is worked across a span in excess of 12 hours.
Now, if a shift has been categorised as a Broken Shift and the employee has worked beyond a span of 12 hours in that day, the applicable penalties will automatically apply via the Broken Shift tag.
Please see the below example of the timesheet outcome when the Broken Shift tag has been applied:
Addition of overtime for 20+ days worked in 28 day period
Addition of overtime for 20+ days worked in 28 day period
The Aged Care Managed Template now contains automatic overtime conditions for full time and part time employees when they work more than 20 days in a 28 day period as outlined in clause 22.1(a) of the Award:
π 22.1 Ordinary hours of work
The ordinary hours of work will be 38 hours per week, or an average of 38 hours per week worked over 76 hours per fortnight or 114 hours per 21 days or 152 hours per four week period, and will be worked either:
(a)
in a period of 28 calendar days of not more than 20 work days in a roster cycle;
If a full time or part time employee works on more than 20 days within a 28 day period, they will incur overtime from the 21st day of work in the period (4 timesheet weeks). The start of the 28 day period will be anchored to the employee's averaging period start date.
Please see the below example where an employee has worked 24 days in a 28 day period. Overtime will automatically trigger after the 20th day is worked and will continue to apply to all time worked until the end of the 28 day period.
Addition of Public Holiday Leave Accrual Agreement
Addition of Public Holiday Leave Accrual Agreement
The agreement to work public holidays at ordinary rates is now facilitated via application of the Public Holiday Leave Accrual tag in the timesheet.
π 29.2 Payment for working on a public holiday
(a) Full-time day workers
A full-time employee who will, in addition to their ordinary pay for work performed on a public holiday, elect to receive one of the following:
(i)
payment of an additional sum equal to 150% for hours worked; or
(ii)
have the same number of hours worked added to their annual leave.
The election in clauses 29.2(a)(i) and (ii) will be made on the commencement of employment and then on the anniversary date each year. The employee may not alter such election during the year except with the agreement of the employer.
A full-time employee who does not work on a public holiday or part-day public holiday will be paid their ordinary pay for that day or part-day.
Payments under this clause are instead of any additional rate for shift or weekend work which would otherwise be payable had the shift not been on a public holiday.
(b) Part-time employees
(i)
A part-time employee will only be entitled to payment for those public holidays that fall on days they are normally rostered to work.
(ii)
A part-time employee will, in addition to their ordinary pay for work performed on a public holiday, elect to receive one of the following:
payment of an additional sum equal to 150% for hours worked; or
have the same number of hours worked added to their annual leave.
...
If an employee has agreed to work a public holiday at ordinary rates and receive an additional day of annual leave per clause 29.2(a)(ii) or 29.2(b)(ii), the time worked on the public holiday must be tagged with Public Holiday Leave Accrual Agreement to cost at ordinary rates.
The equivalent hours will also be automatically allocated to the employee's annual leave balance. The number of hours that will be accrued to the employee's annual leave balance display in the timesheet export summary under allowances:
Updates to Leading Hand Allowances
Updates to Leading Hand Allowances
π 15.3 Leading hand allowance
(a)
A leading hand is an employee who is placed in charge of not less than two other employees of a substantially similar classification, but does not include any employee whose classification denotes supervisory responsibility.
(b)
A leading hand will be paid a weekly allowance of the amount specified by the item number in accordance with the following scale:
(c)
This allowance will be part of salary for all purposes of this award.
(d)
An employee who works less than 38 hours per week will be entitled to the allowances prescribed by this clause in the same proportion as the average hours worked each week bears to 38 ordinary hours.
The leading hand allowances available in the Aged Care Managed Template are:
Leading Hand Allowance (2-5 Employees)
Leading Hand Allowance (6-10 Employees)
Leading Hand Allowance (11-15 Employees)
Leading Hand Allowance (16+ Employees)
The leading hand allowances in the Aged Care Managed Template have historically been automated and have applied on an hourly basis.
These allowances have now been updated to include new functionality to automate the application of the allowances for all purposes. This automation is based on clause 15.3(c) of the Award.
This means the allowance will now apply in addition to the base hourly rate and be included for the calculations of penalty rates and overtime.
For example, if an employee receives the Leading Hand Allowance (2-5 Employees) and works 8.5 hours of overtime, the Leading Hand Allowance will apply per the below:
The employee has worked 8.5 hours of overtime at a rate of 200%.
The Leading Hand Allowance has applied 17 units (8.5 x 2) of the allowance rate to reach the all purpose rate.
List of retired shift tags
List of retired shift tags
Several manual shift tags have been retired within the Aged Care Managed Template as a result of the new automated award interpretation functionality that has been incorporated into the Managed Template.
Important: Retired shift tags will no longer have any functionality in the Managed Template. The historical application of a retired shift tag will not change in locked timesheets.
The below summary table outlines the shift tags that have been retired:
For further details on how the conditions are now facilitated in the Aged Care Managed Template, expand the drop-downs below:
Broken Shift - 12+ Hrs
Broken Shift - 12+ Hrs
The Broken Shift - 12+ Hrs shift tag has been retired.
This shift tag was previously applicable to Part Time and Casual employees and facilitated the penalty rate when an employee worked a broken shift beyond a 12 hour span per clause 22.8(d).
These conditions are now facilitated via the Broken Shift tag.
For further details, please see here.
Public Holiday Hours Accrued to AL
Public Holiday Hours Accrued to AL
The Public Holiday Hours Accrued to AL shift tag has been retired.
This shift tag was previously applicable to Full Time and Part Time employees and facilitated payment at ordinary rates for work performed on a public holiday per clauses 29.2(a) and 29.2(b).
These conditions are now facilitated via the Public Holiday Paid At Ordinary Rates Agreement shift tag.
For further details, please see here.
Further Information
If you have any questions regarding the above, please contact our support team via live chat or email (support@tanda.co).
For further information on the Aged Care Managed Template please see:
For further information on this Award please see Aged Care Award 2010.