Key Alerts let you keep your finger on the pulse of your business. This will help business owners identify actionable issues that are happening right now, such as when an employee forgets to clock in, or when someone becomes an overtime risk for the current pay period.
Enabling Key Alerts
For customers that joined Tanda after Key Alerts went live (11 April 2019), Key Alerts will be automatically enabled. Customers that existed prior to that date will need to visit the Key Alerts page to turn on the alerts they prefer. When you visit the Key Alerts page for the first time, it will enable a few alerts that we think you'll use by default. This will also enable your push notifications on your phone so make sure you have the Employee app installed.
The alerts will be sent to the manager who clocked in for that day. If there's none, then all managers for that team will be notified. You also have an option to notify all admins of the organisation for every key alert.
Types of Key Alerts
Late to Work
The Late to Work alert will send a notification when an employee still hasn't clocked in 5 minutes after their shift should have started. This lets you know if employees are actually late, as well as letting you know when they forget to clock in, saving you time fixing up their timesheets later on.
Late to Clock Out
This alert will notify users when an employee hasn't clocked out 5 minutes after their shift should have ended. Besides saving you time approving timesheets, this will also help you prevent unexpected daily overtime.
Didn't Clock Break
When your employees don't clock their scheduled break, this will let you know 5 minutes after their break was meant to start.
When an employee is projected to go into overtime later in the pay period, the overtime risk notification will let you know. When an employee finishes their shift for the day, Tanda will check if that employee has future scheduled shifts that will put them into overtime, and it will send the notification if they do.