Shift feedback allows employees to give actionable feedback based on a specific worked shift. Employees can choose to remain anonymous when submitting feedback on their app, or be identified.

Enabling Shift Feedback

By default shift feedback will be enabled in your account. If you do wish to turn it off you can do so in Feature Management.

How it works

  1. Employees are prompted to give feedback in the mobile app around once a week
  2. They select from a list of topics to express what went well and what didn't. You can change the topics by clicking "Settings" in Feature Management.
  3. They can add an additional comment before submitting
  4. Team Managers will be able to view feedback from their own teams, General Managers and Admins will be able to view feedback from all teams

The Shift Feedback email summary

Shift Feedback Report

Admins and Managers can view the shift feedback report at tanda.co

Troubleshooting

Employees will only be prompted in the app to give shift feedback if:

  • The employee has a worked shift on today’s date
  • The employee hasn’t dismissed or submitted any feedback popups since the beginning of the week.
  • The business has the shift feedback option enabled in general settings
  • They employee does not also hold an Admin, General Manager, or Payroll Officer permission level in Tanda
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