This help guide details how to enable Shift Ratings and where they will appear throughout Tanda.

To enable shift ratings, navigate to Settings > Timesheet Settings and tick the 'Shift Ratings' box.

Ensure that you click Update Settings at the bottom of the page to confirm your changes.

Once enabled, there are three places where we display shift ratings in Tanda.

Managers can manually enter a shift rating for employees on Timesheets. This rating can be applied on an employee-by-employee and shift-by-shift basis.

To rate a shift, managers can simply choose a star rating out of five (below the Approve button).

We also have API functionality that allows customers to send employee ratings and feedback from external third-party systems directly into Tanda, thereby removing the need for managers to manually enter this information. Learn more about this feature here.

The Staff Profile is where we store an employee's rating for each role they perform. This means an employee might have multiple ratings if they work in multiple roles. The rating displayed here is an average of all their ratings in the last three months.

If an employee has a rating for a particular role they're rostered into, we will show that rating on their rostered shift.

Managers can choose whether they want to see shift ratings in their roster or not.