Please Note: Shift acceptance is a power-up and must be switched on in your account via the power-ups page.

What is shift acceptance?

Shift acceptance allows managers to publish shifts to staff and have them actually accept or decline each shift.

When you might need shift acceptance

  • In Australia, many awards and EBAs include stipulations around part-time contract hours, staff need to agree to their contract hours and then any changes outside of those hours require written consent. Essentially, managers need staff to confirm the change before locking it in and keep a record of this. Shift acceptance offers a simple way in Tanda to manage the communication of these changes with staff and keeps a record of their responses.
  • In more seasonal or fluctuating industries like catering or events where shifts aren’t as frequent managers want staff to accept and confirm their shifts to give managers a greater sense of security and confidence that they will actually show up for work. 
  • In the US some states have fair workweek legislation which requires managers to get written consent when changing or adding shifts within two weeks of their commencement. This is to ensure shift changes aren’t just forced onto staff making them suddenly change their lives around at the last minute just because the business needs have changed. Examples cited are childcare or babysitting which often need to be organised in advance.

How shift acceptance works

A manager first needs to create shifts and assign staff to those shifts, when they go to publish the shifts they must accept Email as the send method. Shift acceptance is currently only supported by email.

With email selected as the send method a tickbox will appear above the publish button you must make sure this is ticked. 

If you only want to require acceptance on some shifts but not all you can publish the roster in batches by filtering to teams before sending the roster or using the filtering options in step 2 on the publish page.

Once you hit publish staff will receive an email that lets them know that they must accept shifts.

Clicking on the confirm shifts button will take them to a page where each shift is listed out: 

Once they complete their shift confirmation page manages will receive a summary email:

A summary shift acceptance selections will also be listed on staff profiles (rosters).

Please Note: Shift acceptance is a power-up and must be switched on in your account via the power-ups page.

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