Shift acknowledgement allows managers to publish shifts to employees to confirm or decline their ability to work the shift. It is particularly useful for:
Seasonal or fluctuating industries where shifts aren’t as frequent and tend to vary.
To confirm an employee has viewed a late roster change
Enable Shift Acknowledgement
To enable shift acknowledgement:
Navigate to the cog in the top right hand corner > 'All Settings' > Rosters.
Enable Shift Acknowledgement;
Request Shifts be Accepted
Once shift acceptance is enabled by an account admin, managers will see an option to 'require staff to accept their shifts' when publishing a schedule.
Once published, employees with shifts requiring acceptance will be asked to do so in the mobile app. Employees can accept or decline a shift. If declining a shift, they will be presented with an estimated loss of wages.
Manage Shift Acknowledgement
Managers will receive a daily summary of all shifts that have been accepted or declined. If the shift starts within the next 24 hours, the manager will be emailed immediately.
Note: To reduce unnecessary emails, Managers who have not logged into Tanda for 1 month will not receive this notification.
To view the status of all shifts requiring acceptance:
Navigate to the relevant schedule.
Select Tools from the schedule side bar.
Click on the schedule date in the side to expand tool options.
Click Shift Acceptance.
A summary of shift acceptance is also logged against the employee profile. To view an employee's history of shift acceptance:
Navigate to Staff, under Workforce in the main navigation bar.
Select the relevant staff member.
Click Schedules (may be Rosters or Rotas depending on the account locale).
