Key information on the HIGA Managed Template Update:
Questions
When will these changes be available in my account?
This automation is now available in your Tanda account.
No action is required to receive the new automation in your HIGA Managed Award Template. This update will occur automatically.
Managed Template Improvements
Please see the below details on the new features added and improvements made to the HIGA Managed Template.
Addition of full time working arrangements
Addition of full time working arrangements
Clause 15.1(b) of the HIGA sets out the different ways full time employees can work an average of 38 ordinary hours per week.
📜 15.1 Full-time employees
(b) The average of 38 hours per week is to be worked in one of the following ways:
(i) a 19 day month, of 8 hours per day;
(ii) 4 days of 8 hours and one day of 6 hours;
(iii) 4 days of 9.5 hours per day;
(iv) 5 days of 7 hours and 36 minutes per day;
(v) 76 hours over a 2 week period with a minimum of 4 days off each 2 week period;
(vi) 152 hours each 4 week period with a minimum of 8 days off each 4 week period;
(vii) 160 hours each 4 week period with a minimum of 8 days off each 4 week period plus an accrued day off;
(viii) any combination of the ways set out in clauses 15.1(b)(i) to 15.1(b)(vii).
Clause 28.2(a) sets out that overtime is payable when a full time employee works in excess of their ordinary hours.
📜 28.2 Payment of overtime
(a) An employer must pay a full-time employee at the overtime rate for any time worked in excess of their ordinary hours.
Each of the different working arrangement listed between 15.1(b)(i) to (vii) have now been automated in Tanda. Most of these separate working arrangements are facilitated via tag that is to be added to the employee's Pay Conditions.
The tags that facilitate the working arrangements are:
In order to facilitate one of the working arrangements for an employee, the applicable tag will need to be added to the employee's Pay Conditions.
To add one of the tags to an employee's Pay Conditions, navigate to Workforce > Staff > (Employee Name) > Pay Conditions > Edit Current Pay Conditions > select the appropriate start date > under Allowances select the relevant working arrangement tag from the drop-down > then click CONFIRM CHANGES:
NOTE: Employee Pay Conditions can be updated in bulk via CSV import.
For information on how to do this, please see Schedule Changes to Employees' Pay Conditions in Bulk.
Once the tag has been saved to the employee's Pay Conditions, the below automated overtime conditions will now apply to the employee.
19 Day Month Working Arrangement (clause 15.1(b)(i))
19 Day Month Working Arrangement (clause 15.1(b)(i))
📜 (i) a 19 day month, of 8 hours per day
In order automate the conditions of clause 15.1(b)(i), the tag 19 Day Month Working Arrangement needs to be added to the employee profile. Once added, the employee will be paid overtime when working:
on more than 19 days in four weeks
more than 8 hours on any day
One 6 Hour Day Working Arrangement (clause 15.1(b)(ii))
One 6 Hour Day Working Arrangement (clause 15.1(b)(ii))
📜 (ii) 4 days of 8 hours and one day of 6 hours
In order automate the conditions of clause 15.1(b)(ii), the tag One 6 Hour Day Working Arrangement needs to be added to the employee profile. Once added, the employee will be paid overtime when working:
more than 8 ordinary hours four days a week
more than 6 ordinary hours one day a week
9.5 Hour Day Working Arrangement (clause 15.1(b)(iii))
9.5 Hour Day Working Arrangement (clause 15.1(b)(iii))
📜 (iii) 4 days of 9.5 hours per day
In order automate the conditions of clause 15.1(b)(iii), the tag 9.5 Hour Day Working Arrangement needs to be added to the employee profile. Once added, the employee will be paid overtime when working:
more than 9.5 ordinary hours in a day
on more than 4 days in a week
7.6 Hour Day Working Arrangement (clause 15.1(b)(iv))
7.6 Hour Day Working Arrangement (clause 15.1(b)(iv))
📜 (iv) 5 days of 7 hours and 36 minutes per day
In order automate the conditions of clause 15.1(b)(iii), the tag 7.6 Hour Day Working Arrangement needs to be added to the employee profile. Once added, the employee will be paid overtime when working:
more than 7.6 ordinary hours in a day
on more than 5 days in a week
2 Week Period Working Arrangement (clause 15.1(b)(v))
2 Week Period Working Arrangement (clause 15.1(b)(v))
📜 (v) 76 hours over a 2 week period with a minimum of 4 days off each 2 week period
In order to automate the conditions of clause 15.1(b)(v), the employee will need to be set up with a two weekly overtime averaging period.
To check the overtime averaging period of an employee navigate to Workforce > Staff > select the applicable employee > Pay Conditions > Pay Configuration > the set overtime averaging period will display in the below box:
If you cannot see the above fields, you will need to enable Advanced Payroll Fields.
NOTE: Before updating the Overtime averaging period (weeks) of an employee, please ensure that the Period start date is correct.
For more information on overtime averaging settings, please see this guide.
Once the employee is configured with the appropriate overtime averaging period, the 2 Week Period Working Arrangement tag needs to be added to the employee profile. Once added, the employee will be paid overtime when:
in excess of 76 ordinary hours in the 2 week overtime averaging period
less than 4 days off in the 2 week overtime averaging period
152 Hours in 4 Weeks Working Arrangement (clause 15.1(b)(vi))
152 Hours in 4 Weeks Working Arrangement (clause 15.1(b)(vi))
📜 (vi) 152 hours each 4 week period with a minimum of 8 days off each 4 week period
In order automate the conditions of clause 15.1(b)(vi), the employee will need to be set up with a four weekly overtime averaging period.
To check the overtime averaging period of an employee navigate to Workforce > Staff > select the applicable employee > Pay Conditions > Pay Configuration > the set overtime averaging period will display in the below box:
If you cannot see the above fields, you will need to enable Advanced Payroll Fields.
If the employee is set up with a four weekly overtime averaging period, the they will automatically be paid overtime when:
they work in excess of 152 ordinary hours in the 4 week overtime averaging period
they do not receive 8 days off in the 4 week overtime averaging period
An employee working per clause 15.1(b(vi) is also subject to the conditions of clause 15.1(d):
📜(d) In addition to the conditions set out in clause 15.1(c), an arrangement that adopts the option of working 152 hours per 4 week cycle with at least 8 days off as set out in clause 15.1(b)(vi) must satisfy the following conditions:
(i) the employer must not roster an employee to work on more than 10 consecutive days without a rostered day off; and
(ii) if an employer rosters an employee to work on more than 20 days in a 4 week period, the employer must pay the employee at the overtime rate for each day worked in excess of 20 in that period.
This means that if an employee is configured with a 4 weekly averaging period under the HIGA Managed Template they will automatically be paid overtime when they:
work on more than 10 consecutive days
work on more than 20 days in the 4 week overtime averaging period
NOTE: Before updating the Overtime averaging period (weeks) of an employee, please ensure that the Period start date is correct.
For more information on overtime averaging settings, please see this guide.
160 Hours in 4 Weeks Working Arrangement (clause 15.1(b)(vii))
160 Hours in 4 Weeks Working Arrangement (clause 15.1(b)(vii))
📜 (vii) 160 hours each 4 week period with a minimum of 8 days off each 4 week period plus an accrued day off
In order automate the conditions of clause 15.1(b)(iii), the employee will need to be set up with a four weekly overtime averaging period.
To check the overtime averaging period of an employee navigate to Workforce > Staff > select the applicable employee > Pay Conditions > Pay Configuration > the set overtime averaging period will display in the below box:
If you cannot see the above fields, you will need to enable Advanced Payroll Fields.
NOTE: Before updating the Overtime averaging period (weeks) of an employee, please ensure that the Period start date is correct.
For more information on overtime averaging settings, please see this guide.
Once the employee is configured with the appropriate overtime averaging period, the tag 160 Hours in 4 Weeks Working Arrangement needs to be added to the employee profile. Once added, the employee will be paid overtime when:
working in excess of 160 ordinary hours in the 4 week overtime averaging period
not receiving 8 days off in the 4 week overtime averaging period
NOTE: The accrual of one day off in each 4 week cycle will need to be facilitated via custom rules. Please reach out to the Support Team if you require assistance to set up your accrual arrangement.
Any combination (clause 15.1(b)(viii)
Any combination (clause 15.1(b)(viii)
📜 (viii) any combination of the ways set out in clauses 15.1(b)(i) to 15.1(b)(vii).
The arrangement that the ordinary hours be worked as a combination of any of the ways set out under clause 15.1(b)(i) to 15.1(b)(vii) is not automated in the HIGA Managed Template.
This is because this is an arrangement that has been made outside of the specific list conditions under clause 15.1(b).
The Individual Flexibility Agreement (IFA) feature can be used to facilitate a combination of the working arrangements. For further details on configuring IFAs in Tanda please see here.
If you require further assistance with this, please reach out to our Support Team via support@tanda.co.
NOTE: Full time employees are also automatically paid overtime when they exceed 38 ordinary hours in the period (clause 15.1(a)) and exceed any of the conditions set out under clause 15.1(c).
The conditions set out under clause 15.1(c) are applicable to all full time employees. The conditions include:
working more than 11.5 ordinary hours worked in a day (clause 15.1(c)(ii))
working more than 10 ordinary hours on more than 3 consecutive days without a 48 hour break (clause 15.1(c)(iii))
working more than 10 ordinary hours on 8 days in a 4 week cycle (clause 15.1(c)(iv))
working more than 12 hours across a split shift (clause 15.1(c)(v))
For more information on all the automated overtime conditions for full time employees please see the Automatic Overtime Conditions section of the HIGA Managed Template Summary.
Catering in remote locations conditions added
Catering in remote locations conditions added
The HIGA sets out different working arrangements for employees that perform catering in remote locations. The working arrangements are set out under clause 15.3:
📜 15.3 Catering in remote locations
(a) Clause 15.3 applies to employers providing catering services to clients in remote locations and their employees.
(b) Despite clause 15.1, the employer and the majority of employees at a workplace may agree to schedule work over consecutive recurring cycles followed by consecutive non-working days.
(c) The employer and the majority of employees at the workplace may agree to vary a schedule of work under clause 15.3(b).
(d) The maximum number of ordinary hours that may be worked during a cycle must not exceed 40 multiplied by the number of working and non-working weeks in the cycle.
(e) An employer who rosters an employee to work any time in excess of the total number of ordinary hours in an agreed schedule of work under clause 15.3(b) must pay the employee at the overtime rate for any time worked in excess of that total number.
(f) An employer must pay an employee at the overtime rate for any time worked in excess of 8 hours per day.
(g) Wages may be paid according to the average number of hours per week in a roster cycle instead of the actual number of ordinary hours worked in any particular week of the cycle.
(h) An employee accrues days off as set out in clause 15.1(b)(vii).
(i) An employee is not entitled to payment for non-working days other than accrued rostered days off.
The conditions specific to catering in remote locations are now automated in Tanda.
In order to apply the conditions of clause 15.3, the tag Catering in Remote Locations tag will need to be added to the employee profile.
To add the Catering in Remote Locations tag to an employee's Pay Conditions, navigate to Workforce > Staff > (Employee Name) > Pay Conditions > Edit Current Pay Conditions > select the appropriate start date > under Allowances select the tag from the drop-down Catering in Remote Locations > then click CONFIRM CHANGES:
Once the tag has been saved to the employee's Pay Conditions, the catering in remote locations conditions will now apply to the employee. A list of the automated overtime conditions relevant to each employment type when performing remote work can be found below.
Full Time
Full Time
In excess of 40 ordinary hours in the period (clause 15.3(d))
In excess of 8 ordinary hours in a day (clause 15.3(f))
Less than 8 days off in a 4 week overtime averaging period (clause 15.1(b)(vii))
10+ ordinary hours on more than 3 consecutive days without a 48 hour break (clause 15.1(c)(iii))
10+ ordinary hours on more than 8 days in a 4 week cycle (clause 15.1(c)(iv))
12+ hours spread over a split shift (clause 15.1(c)(v))
Less than a 10 hour break between ordinary hour shifts (clause 15.5(e))
Working on an RDO (clause 28.2(d)-(e))
Part Time
Part Time
In excess of 40 ordinary hours in the period (clause 15.3(d))
In excess of 8 ordinary hours in a day (clause 15.3(f))
Working outside agreed availability (clauses 10.4 and 10.7)
Outside the rostered hours (10.13(b)(ii))
10+ ordinary hours on more than 3 consecutive days without a 48 hour break (clause 15.2(c))
10+ ordinary hours on more than 8 days in a 4 week cycle (clause 15.2(d))
12+ hours spread over a split shift (clause 15.2(e))
Less than a 10 hour break between ordinary hour shifts (clause 15.5(e))
Working on an RDO (clause 28.2(d))
Casual
Casual
In excess of 40 ordinary hours in the period (clause 15.3(d)-(e))
In excess of 8 ordinary hours in a day (clause 15.3(f))
NOTE: Some of the conditions set out under clause 15.3 will need custom award rules or processes to facilitate the requirements. This includes:
paying wages according to the average number of hours per week in a roster cycle instead of the actual number of ordinary hours worked in any particular week of the cycle (clause 15.3(g))
accruing days off (clause 15.3(h))
Automation of the Overnight Stay conditions
Automation of the Overnight Stay conditions
Clause 26.15 of the HIGA sets out how an employee is to be paid if they stay overnight at the employer's premises.
📜 26.15 Overnight stay allowance
(a) Clause 26.15 applies to an employee who is requested to stay overnight on the employer’s premises in order to provide prompt assistance to guests outside ordinary business hours.
(b) An employer must pay the employee:
(i) an allowance of $64.10 per overnight stay; and
(ii) at 150% of the ordinary hourly rate of the employee under Table 3—Minimum rates for work performed of more than one hour in duration during an overnight stay.
(c) Hours worked by the employee during an overnight stay do not count for the purposes of hours of work, overtime or leave accruals.
NOTE: The allowance specified in clause 26.15(b)(i) is intended to compensate for the overnight stay and for work undertaken of up to one hour’s duration.
Previously, the Overnight Stay Allowance was manually applied to the timesheet and the payment after 1 hour of work was applied via the shift tag 'Overnight Stay'.
Now, the overnight stay conditions have been automated in the HIGA Managed Template using the Sleepover Schedule feature.
NOTE: The Overnight Stay shift tag has now been retired in the HIGA Managed Template. This shift tag will no longer facilitate any pay outcomes in timesheets.
To automate the overnight stay conditions, the period of time on an overnight stay will need to be rostered using the Sleepover Schedule. Please see below for further details.
Rostering overnight stay shifts
Rostering overnight stay shifts
To roster a Sleepover Schedule navigate to Time & Attendance > Rosters > set the roster to Staff View:
Hover over the applicable day and select the drop down on the + ADD SHIFT icon:
Then select Sleepover Schedule.
The Sleepover Schedule will automatically populate with the hours midnight to midnight. Update the the schedule with applicable overnight stay hours like you would when editing a rostered shift:
The Sleepover Schedule can be applied to any of your existing Teams.
You can assign a team or change the team by clicking on the team icon on the schedule and selecting the relevant team from the drop down:
From here, you can then roster shifts before and/or after the Sleepover Schedule:
Additionally, sleepover schedules can be included in:
Automation of work performed on an overnight stay
Automation of work performed on an overnight stay
When an employee works during an overnight stay, they are to be paid a loading of 150% after working for more than one hour. This is set out in clause 26.15(c).
These conditions are automated via the Sleepover Schedule.
When an employee works less than one hour during an overnight stay shift that has been rostered using the Sleepover Schedule, the time does not cost:
Once time worked during an overnight stay exceeds one hour, all time worked in excess of 60 minutes will automatically be paid at the rate of 150%:
Further automation of the award rules for working more than 8 days over 10 ordinary hours in a 4 week cycle
Further automation of the award rules for working more than 8 days over 10 ordinary hours in a 4 week cycle
Clauses 15.1(c)(iv) and 15.2(d) of the HIGA state that Full Time and Part Time employees are not to work more than 8 days that exceed 10 ordinary hours in a 4 week cycle:
📜 15.1 Full-time employees
(c) The arrangement agreed must adopt one of the options mentioned in clause 15.1(b) and must satisfy the following conditions:
...
(iv) the maximum number of days on which an employee may work more than 10 ordinary hours in a 4 week cycle is 8
📜 15.2 Part-time employees
A part-time employee’s rostered hours of work under clause 10.6 must meet the following conditions:
...
(d) the maximum number of days on which an employee may work more than 10 ordinary hours in a 4 week cycle is 8
When a full time or part time employee works more than 8 days in a 4 week cycle that exceeds 10 ordinary hours, the employee is entitled to overtime per clause 28.2(a) for full time employees and clause 10.13(b)(ii) for part time employees:
28.2 Payment of overtime
(a) An employer must pay a full-time employee at the overtime rate for any time worked in excess of their ordinary hours.
10.13 Payment rates
(b) An employer must pay a part-time employee at the rates prescribed in clause 28.4—Overtime rate for all time worked in excess of:
...
(ii) the maximum daily hours limitations specified in clause 15.2—Part-time employees
This overtime condition is already automated in Tanda. The functionality has been expanded so that overtime is paid from the 10th ordinary on all shifts after the 8th shift over 10 ordinary hours. Previously, overtime apply to all hours worked after the 8th shift over 10 ordinary hours.
Please see the below example of where the overtime will apply in the shift:
In this example the employee had already worked more than 10 ordinary hours on 8 days in the 4 week cycle.
NOTE: This overtime condition is applicable to all full time and part time employees regardless of their agreed overtime averaging period.
The functionality that automates this overtime condition is anchored to the employee's overtime averaging start date.
Further Information
If you have any questions regarding the above, including how to implement these changes, please contact our support team via live chat or email (support@tanda.co).
For further information on the Tanda Hospitality Industry (General) Award Managed Template please see the Summary.
For further details on this Award, please see Hospitality Industry (General) Award 2020 on the Fair Work Ombudsman website.
















