If a co-worker requests a shift replacement, or your employer rosters empty shifts that you can claim, use the Pick up shifts feature to add them to your roster.

This help guide covers:

Any shift that you're eligible to pick up can be found through the Shifts button on the navigation bar, under the Pick up shifts tab.

Scroll between days and locations you work in to see what shifts you can pick up.

If you have the option to 'Claim Shift', doing so will automatically add it to your roster.

If multiple employees have the option to Claim the same shift, the first employee to do so will be allocated the shift.

The shift card will show:

You can also request a replacement on a shift you've claimed if you can no longer work it. Learn how in Staff: Requesting a shift replacement.

If you have the option to 'Offer to Cover' a shift, your offer will need to be approved by a manager before being added to your roster.

The shift card will also show:

If your Offer to Cover is approved, you'll be notified via push notification, and the shift will be added to your roster.