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Getting started with Tanda Pay Advance

This article describes how to manage and use the Tanda Pay Advance feature.

Updated today

What is Tanda Pay Advance?

Tanda Pay Advance allows employees to access their pay early in exchange for a small fee. When an employee requests a pay advance, Tanda advances the employee the money directly. At the employees next pay day, Tanda then automatically applies an automatic deduction on the employees pay slip for the amount advanced plus the Tanda Pay Advance fee.

Tanda Pay Advance is only available to organisations using Tanda Payroll as their payroll system.

📝 Early opt-in for Tanda Pay Advance is now available. To opt in, navigate to Settings > Feature Management and enable 'Tanda Pay Advance'.

On 16th September, this feature will be enabled for all Tanda Payroll organisations, except those who opt out. If you don't wish to use this feature, you can opt-out ahead of time by contacting payrollsupport@tanda.com.au.

Which employees can advance their pay using Tanda Pay Advance?

  • The Tanda organisation must have the Tanda Pay Advance feature enabled.

  • Tanda Pay Advance is available to employees over the age of 18.

  • Employees who are still in the process of completing Tanda Onboarding are not eligible.

  • Currently, employees who are able to approve their own timesheet are not eligible.

  • Currently, employees who have a child support deduction template applied in Tanda Payroll are not eligible.

How can eligible employees access Tanda Pay Advance?

Eligible employees can access pay advance through the Tanda Mobile App by navigating to their profile icon and selecting 'Pay Advances'.

How much can employees advance?

Employees can request up to 50% of their net earnings after tax for their current pay period based on their timesheet costs of approved timesheets, up to a limit of $500 per pay period.

What earnings are considered?

The dollar value of approved shifts including allowances.

What earnings aren’t considered?

Leave, and any payment that doesn’t go onto a timesheet such as a bonus or one off payment is not able to be advanced.

Can the employer see when someone has advanced their pay?

If an employee advances part of their pay, the employer will see a deduction line on the payslip titled ‘Tanda Pay Advance’.

How can I opt out of turning on Tanda Pay Advance for my organisation?

Tanda Pay Advance is current disabled in Tanda organisations by default (unless opted into the Beta). This will be enabled for all Tanda Payroll customers on September 16th. If you don’t wish to use Tanda Pay Advance for your organisation, reach out to Tanda Payroll Support on payrollsupport@tanda.co.

After this point, the feature can be enabled/ disabled through your Feature Management settings.

How is the Pay Advance fee calculated?

The fee is 1.4% of the amount advanced. This fee is paid by the employee. The fee is automatically deducted and itemised on the employees next payslip following the pay advance, separately to the amount advanced.

Does the employer need to pay anything?

No, Tanda Pay Advance does not cost employers anything to use. Fees are charged to the employee only. The feature is optional for employees to use, and only when used is a fee charged to the employees.

Does the employer need to do anything?

No, Tanda manages the whole process including advancing the pay.

Can the employer modify the deduction on the payslip to defer the repayment?

The pay advance is not a loan so repayment can’t be deferred to a later date, the deduction applies in the payslip of the period the money is advanced in.

Where can I receive support with Pay Advance?

Employees and employers can contact payrollsupport@tanda.com.au for support with Pay Advance.

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