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Getting started with Tanda Pay Advance

This article describes how to manage and use the Tanda Pay Advance feature.

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What is Tanda Pay Advance?

Tanda Pay Advance allows employees to access their pay early in exchange for a small fee. When an employee requests a pay advance, Tanda advances the employee the money directly. At the employees next pay day, Tanda then automatically applies a deduction on the employees pay slip for the amount advanced plus the Tanda Pay Advance fee.

Tanda Pay Advance is only available to organisations using Tanda Payroll as their payroll system and can be enabled/ disabled on your Feature Management settings through the "Pay Advance" toggle.

💰 Your company account will not be used for the advance. When employees action an advance, Tanda transfers the nominated amount of funds directly to the employees bank account. Advances are then removed from the employee's next payslip through an automated deduction. There are no additional steps for Admins and Payroll Officers.

Which employees can advance their pay using Tanda Pay Advance?

  • The Tanda organisation must have the Tanda Pay Advance feature enabled.

  • Tanda Pay Advance is available to employees over the age of 18.

  • Employees who are still in the process of completing Tanda Onboarding are not eligible.

  • Only shifts which have been approved by other managers are considered. Shifts which have been approved by the employee themselves are not considered.

  • Currently, employees who have a child support deduction template applied in Tanda Payroll are not eligible.

How can eligible employees access Tanda Pay Advance?

Eligible employees can access Pay Advance through the Tanda Mobile App by navigating to their profile icon and selecting 'Pay Advances'.

How much can employees advance?

Employees can request up to 50% of their net earnings after tax for their current pay period based on shifts approved by anyone besides that employee. Limited to $500 per pay period.

What earnings are considered?

The dollar value of shifts approved by anyone except that employee, including allowances.

What earnings aren’t considered?

Leave, and any payment that doesn’t go onto a timesheet such as a bonus or one off payment.

Can the employer see when someone has advanced their pay?

If an employee advances part of their pay, the employer will see a deduction line on the payslip titled ‘Tanda Pay Advance’. When the feature is enabled, these payments will show within the Pay Advances report. If the feature is disabled, employers can see this on the Activity Details report by adding the Pay Advance deductions within the "Columns to Display" filter.

What are the Tanda Pay Advance bank details?

The Tanda Pay Advance bank details are given below. These are useful for manual bank transfers (if necessary).

Pay Advance account: BSB: 064-447 -- Act#: 10695510

Pay Advance fee account: BSB: 064-447 -- Act#: 10695502

How can I opt out of turning on Tanda Pay Advance for my organisation?

Tanda Pay Advance can be enabled/ disabled through your Feature Management settings.

How is the Pay Advance fee calculated?

The fee is 1.4% of the amount advanced. This fee is paid by the employee. The fee is automatically deducted and itemised on the employees next payslip following the pay advance, separately to the amount advanced. This amount is then reflected on your ABA file.

Does the employer need to pay anything?

No, Tanda Pay Advance does not cost employers anything to use. Fees are charged to the employee only. The feature is optional for employees to use, and only when used is a fee charged to the employees.

Does the employer need to do anything?

No, Tanda manages the whole process including advancing the pay.

Can the employer modify the deduction on the payslip to defer the repayment?

The pay advance is not a loan so repayment can’t be deferred to a later date, the deduction applies in the payslip of the period the money is advanced in.

Where can I receive support with Pay Advance?

Employees and employers can contact payrollsupport@tanda.com.au for support with Pay Advance.

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