Mercu Integration
Updated over a week ago

Mercu is the AI assistant for growth-focused frontline workforces.

Mercu's AI assistant combines the power of artifical intelligence with the ease of chat.

Reach your teams on the chat apps they already use, like Whatsapp or SMS. No new software, no separate logins, no hassle.

The integration with Tanda enables our customers to maintain a single source of truth for their team members while benefitting from Mercu's powerful AI assistant.

Once the integration is set up, Mercu creates, updates, and archives team members based on actions you take in Tanda:

  • Creating a team member in Tanda creates them in Mercu;

  • Updating a team member in Tanda updates them in Mercu;

  • Deactivating a team member in Tanda archives them in Mercu.

This integration was built and is managed by the team at Mercu.

To provision the integration, customers need to submit a request to Mercu via this form: https://usemercu.atlassian.net/servicedesk/customer/portal/14/group/22/create/89

Further support can be reached at accounts@mercu.com

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