Mitigating poor attendance behavior can be a large task when there's hundreds of employees and attendance points to look over. Instead of manually identifying employees who have accrued a large number of attendance points, you can set up a notification system to track this for you.
Using the Points Notification Settings in All Settings > Attendance > Point System, you can automatically notify managers when actions may be required for an employee with poor attendance.
Turning on Notifications
You should have already set up at least one Rule Set in your Points System settings. If you haven't, check out our article on Points Based Attendance to get started there.
How it works
Once you have a rule set applying to some or all of your employees, you can move on to setting up email notifications. In a rule set, the Points Notification Settings uses the following four actions to assign a point threshold:
A point threshold is the number of total attendance points you expect an employee to have accrued which would require one of the above actions.
For example, you can send managers a notification when a verbal warning should be issued by setting Verbal Warning to a point threshold of 5 total attendance points. If an employee reaches 5 total attendance points, this will send an email notification to that employee's managers.
Configuring the Settings
For notifications to be successfully setup, make sure to do the following:
have a total point value for each threshold
the point values should be entered in increasing number beginning with Verbal Warning.
Click Update and you should see a success message pop up. Notifications will then be turned on and set to the point thresholds you created. Once an employee's total attendance points has reached any of the point thresholds you set up, their managers will receive an email notification.
Notifications for each threshold will only be sent to managers 1 time when the employee first meets or exceeds a threshold.
What is in a notification?
Notifications will be sent to all the managers associated with an employee who has met or exceeded a point threshold.
The email will address the following information:
the name of the threshold met or exceeded
the date that the employee accrued points which pushed them to this threshold
the reason(s) for their point accrual
the employee's total points
a list of all the managers notified through this process
a link to adjust the employee's points if needed
Turning off notifications
By default managers will not receive notifications. Keep the input fields blank if you wish to not receive notifications.
If managers have been receiving notifications, but you no longer want them to, remove the point values you assigned. The input fields should be blank. Click Update and your managers should no longer receive emails.