Tanda keeps a record of any SMS sent to Staff, from the Roster, Passcodes or other Notifications. If you want to check which staff have received an SMS from Tanda, Tanda Admins can access this data in the SMS log.
Hover your mouse over the Settings cog in the top right hand corner of your account and select SMS Log:
The log will list the Time, Recipient, the Message and the Delivery Status of every SMS that has been sent from Tanda:
If you want to look for a particular staff member or date, just use the search bar at the top left of the screen or the filters or date selector in the top right corner.
If the message is showing here, then it has been registered as being sent through our SMS provider. Sometimes it can take a minute or two for this to be received by the person, especially depending on their phone reception at the time.
If you are still concerned that a staff member hasn’t received a message, please let Support know at firstname.lastname@example.org.