If you're using a Tanda Managed Award Template but your staff member is paid above the award rate for the level they're at, you will need to configure this in Tanda and your Payroll System.
Go to Staff and My Team and click on the staff member's name to go to their profile.
Click on the Payroll tab and then next to the Base Hourly field enter the correct rate:
Regardless of which payroll system you use, you'll then need to manually update this higher rate in your payroll system so the staff member is paid above award. This field will not sync with your payroll system and the pay rate will need to be managed there.