Informing Staff of their Time Clock Passcode

You can send out passcodes to all staff at once or just one staff member.

One Staff Member

Go to Staff and My Team:

Click on the relevant staff member to go to their profile:

Next to the Passcode field you will see an envelope, click on the envelope and you will be taken to the Send Tanda Info to Staff screen.

Only this staff member will be selected from the list. Click the blue Send Email or Send Text Message button to send out the Passcode.

Informing all staff

Go to Staff and My Team. On the far right hand side of the screen click on the Tools drop down box and select Send Tanda info to staff:

Staff with both a mobile phone number and email will automatically be selected. If staff have an exclamation marknext to their name, it means they're missing one or the other.

You can click on the exclamation mark next to their name to open their profile in a new tab and update the missing information.


To send out staff passcodes by SMS, ensure all staff member's are ticked then click on the blue Send Text Messages button. Select Send Time Clock Passcodes.

By default, the Unavailability App link is sent out with the passcode SMS. If you don't want staff to have access to put in their own unavailability, you will need to turn this off before sending out the SMS.

To turn off the Unavailability App for Staff, under Settings and General Settings, click on the Rosters tab and untick Enable unavailability app for employee. Click to Update Settings at the bottom.

Now when you go back to Send Tanda info to staff and preview the SMS, it will only include the staff member's passcode.


To send out passcodes by email, ensure all staff member's are ticked and click on the blue Send Email button. 


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