The Time Clock App can run on various different devices. The first step is to figure out where you would like the Time Clock to run - this can be on a tablet, on your computer or in a browser, we can also lease you a tablet. We recommend having a dedicated device to run the App so your staff are able to clock in and out with no disruptions. 

Add a Time Clock

To add a Time Clock to your account, go to the New Time Clock page in Tanda. 

You can access this by going to Settings in the top right corner > Time Clocks > click on the green New Time Clock button:

Or if you're in the Dashboard, in the Time Clocks widget, click on the "+ New" next to the heading.

Users with Admin permission will have access to this page but you can also give other permissions such as Payroll Officer, General Manager, and Team Manager to have access on the setup code. You just have to configure it on the Settings > Permissions > Add time clocks field.

Choose your Device

Click on the tab for the Time Clock you want to setup and then follow the instructions:

For Android, we recommend using either a Samsung Tab A or B has our testing has found these devices are the best value for money in regards to reliability and lifespan. 

If you're running in your Web Browser, we recommend Chrome or Safari. 

Setup Device

Tablets we provide will arrive already linked with your account, but if you're using your own device, once you have downloaded the App, click on My business uses Tanda and then use the unique Setup Code in the New Time Clock Setup page that you were in before. 

You can get back here by clicking on the +New in the Time Clocks widget on the Dashboard:

If you're adding new Time Clocks, we recommend coming back in here to check the setup code as it might have refreshed since the last time you used it. As mentioned above.-

Next, give your Time Clock a Nickname and assign it to one of your Locations. This will help you identify exactly where staff have clocked in or out.

Now your setup is complete, click on Start clocking in to go to the Time Clock.

Passcodes

To let staff know their 4 digit Passcode for the Time Clock, have a look at the following article

Dashboard

Check out on the Dashboard where the Time Clock feeds through to by having a look at the Who's in Today and Live Time Clock Feed widgets

Admins also have access to the Time Clocks widget mentioned above, this is important to monitor the status of the Time Clocks in your account as only an Online Time Clock can send through clock-in data to Timesheets.

If your Time Clock isn't being used it might show as orange (as in the example above), that's okay provided no one is using it, however if it shows as Offline then you need to look at whether it is switched off or has been disconnected. 

Have a read of the Time Clock Troubleshooting article if your Time Clock is Offline.

Manage Time Clocks

In the Time Clocks widget click on View All  in the top right corner or go to Settings > Time Clock Setup:

The Time Clocks screen shows you any active or inactive Time Clocks linked to your account. 

Here you can also update the Nickname or Location of a Time Clock by simply clicking on it’s and making changes.

Delete Time Clock

If you need to delete a Time Clock that is no longer in used and don't want it to show on the Time Clocks widget just head to Settings > Time Clock Setup > click Deactivate.

Troubleshooting

Have a look at our articles in our Troubleshooting section or contact Tanda Support. 


If you would like further assistance please contact Tanda Support by clicking on the blue chat icon in the bottom right corner, on 1300 859 117 or support@tanda.co 

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