Most Tanda / Workforce users will use one of the below methods to build rosters. You can combine multiple methods.
For example: you can use 'Fill from regular hours of work' to apply shifts for your permanent employees, then use a template for your casual shifts.
Method | Useful when... |
Rosters are based on a prior roster. | |
2. Roster Templates | You have predictable staffing requirements but some or all of the employees that work the shifts change each roster. |
You have employees working a rotating roster, e.g. 4 days on 4 days off. | |
Rostering permanent employees work the same hours each week. |
Copying a Roster
To copy a roster:
Select Copy Shifts from the icon in the top bar
Specify the day/s to copy from and the day/s copying to
Confirm Paste Shifts
Creating a Roster Template
To create a roster template, you can start from scratch or use an existing Roster.
Open to any Roster.
Select Templates from the top bar
Click + New Template
To start from scratch select Create a Blank Template, or to create a template from an existing roster select Create Template from Currently Visible Shifts.
Specify the template name, included locations, start date, and length. This can be edited later if desired.
After building your first template, you can edit the template any time by selecting > Edit Template.
Editing a template works the same way as building a roster. When editing templates you will see an orange bar at the top of the roster to let you know you are editing a template.
To apply this template to your roster, select the template you wish to apply and click the "Apply" button. This will open the next screen allowing you to pick the day that the template should start applying from. (The template will end after the length is met).
When the start day is selected we can chose to exclude teams from the template application, and review the changes the template will make. If there are shifts that exist in the application period you will be prompted to choose if you would like to remove or keep those existing shifts. Once this is actioned you can click apply and wait for the shifts to publish to the roster.
If you're not able to see some of these options, you will either have to change your permissions, or be allocated the manager role of the team you'd like to apply templates for.
Deleting a Roster Template
You can delete a roster template by going to Roster Templating settings and clicking the "Delete Template" option.
Open to any Roster.
Select Templates from the view menu
Click on the template you'd like to delete
Select "Delete Template"
5. Accept the warning that this request will permanently delete your template.
If you're not able to see some of these options, you will either have to change your permissions, or be allocated the manager role of the team you'd like to apply templates for.
Creating Shift Patterns
To create a shift pattern:
Select Quick Build > Roster Patterns from the roster side bar.
Select Edit Patterns.
Click 'Edit Patterns' and '+ Add New Pattern'.
Specify pattern details, including name, anchor date (the date the pattern comes into effect), and length.
To add an employee to a pattern:
Open the relevant pattern.
Click '+ Add User'.
Select a user.
Specify details of the employee's roster pattern, including shift details, start date, end date, and days offset. 'Days Offset' represents the day of the pattern the employee is starting on. For example, an employee starting on the second week of a two week cycle would have a day offset of 8.
Confirm Save and Close.
Repeat for all employees needing to be rostered on this pattern.
To apply a shift pattern:
Select Roster Patterns from the roster side bar.
Select + Build Shifts and select the Roster Pattern you would like to apply
Build Shifts
Roster Regular Hours of Work
To set Regular Hours of Work:
Go to Workforce > Staff
Click on a staff profile
Click on the Regular Hours tab
Click Set Regular Hours
Input agreed hours, breaks, and teams
To apply Regular Hours to a Roster:
Select Quick Build from the roster side bar
Expand Regular Hours
Click '+ Build Shifts'.
Automatic Breaks
Enable automatic breaks:
Navigate to Settings > All Settings
Select Shift Breaks
Tick 'Enable Automatic Breaks'.
Specify who the breaks will apply to, and whether or not the break is paid.
Multiple rules can be created for different employee types by selecting + New and adding in the relevant rules
Manual Breaks:
To configure manual breaks:
Click on the break icon (teacup) located on the relevant shift card.
Select + Add Break OR click the ⋮ on the shift card followed by Edit Breaks.
Enter the break start and end times
Break details will be communicated to staff when publishing the roster.
FAQs and Troubleshooting
How much does an SMS cost?
SMS charges are 3.5 cents AUD per message, which is the amount charged by our supplier. These costs can be avoided by encouraging everyone to download the app.
What if an employee doesn't have the mobile app installed?
If 'mobile app' is the only method of delivery selected and the employee does not have the app, the roster will be sent as an email instead.